What are the responsibilities and job description for the Senior Universal Banker position at SustainableHR?
Job Posting Title: Senior Universal Banker
Job Description
Join Our Team as a Senior Universal Banker at Starion Bank in Bismarck!
Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank!
Why Starion Bank?
As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.
Position: Senior Universal Banker
Location: Bismarck, ND
Key Responsibilities:
- Lead a retail team while ensuring quality customer service, encouraging employee growth and development and achieving assigned metrics and goals
- Manage and direct branch retail operations
- Develop long-term customer relationships with consumer and business clients while maintaining existing customer relationships
- Open personal and business deposit accounts and process loan requests
- Troubleshoot and resolve the most complex customer and internal inquiries
- Cross-sell bank products and services
- Process regular teller transactions in an efficient, friendly and accurate manner
Qualifications:
- 3 years demonstrated customer service, sales, and retail banking experience required
- Supervisory and leadership skills preferred
- 2-year college degree or completion of a specialized course of study at a business or trade school
- Demonstrated high level of flexible interpersonal skills, customer service, trustworthiness, credibility and diplomacy are required.
What We Offer:
- Competitive Salary: Your hard work deserves great pay!
- Comprehensive Benefits: Including health, life, dental, vision, and a health savings account.
- Retirement Planning: 401K and profit-sharing options.
- Incentives: Annual Incentive Compensation Program available for all benefit eligible employees
- Work-Life Balance: Paid vacation and holidays.
Recognized Excellence:
Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine!