HR Manager

The Role:

The Human Resources Manager oversees all Human Resources activities for all US operations. As the Human Resources Manager, you will maintain and enhance the organization's HR’s initiatives by planning, implementing, and evaluating employee relations, training and development, policies, programs, and practices.

Key Responsibilities:

• Serve as a liaison between management and employees to assist in handling all HR related practices.
• Support, oversee and advise on end-to-end employee relations activities, providing guidance and counsel. Conduct internal investigations and prepare all required documentation.
• Support and oversee employee onboarding, orientations and compliance training.
• Ensure full compliance with all employment related regulations.
• Act as the first point of contact for HR enquiries, both onsite at SUSHISAMBA Los Angeles and by timely responding to email enquiries.
• Drive and support the recruitment process, including but not limited to posting adverts, screening candidates, scheduling and attending interviews.
• Support the accurate processing of payroll and tipping for all US locations when required.
• Investigate, rectify and communicate employee pay queries in a timely manner.
• Draft and communicate accurate employee documentation, including offer letters, job descriptions and any additional documentation as required.
• Support and drive the employee benefits program, including promoting, advising and the administration of benefits.  
• Deliver compensation and benefit comparison reports and make recommendations to improve the company’s current offering.
• Spearhead the annual performance review process and identify methods for improvement.
• Provide counsel and guidance to managers and associates regarding company policies and procedures, performance standards and performance management to foster a high-performance culture.
• Drive, develop and measure employee engagement by organizing and promoting company and team events – such as parties, team building and driving employee welfare.
• Drive and support employee engagement, promoting SUSHISAMBA as an employer of choice, measure and report on engagement through surveys, and turnover.
• Oversee HR reporting, including turnover, headcount and any HR reports as necessary.
• Create and communicate company policies and standards of practice and monitor compliance.
• Draft and communicate employee announcements as necessary.
• Ensure full compliance regarding eligibility requirements, ensuring checks are completed in a timely manner.
• Ensure employee files are complete with relevant paperwork at all times.
• Ensure policies and procedures are adhered to in compliance with internal procedures.
• Line manage and provide guidance and support to HR Assistant.
• Support the implementation of all HR and payroll platforms and software.
• Have full understanding and working knowledge of California and Nevada labor laws and regulations to ensure compliance.
• Any Ad Hoc duties as reasonably requested.

Job Requirements:

• A bachelor’s degree and a minimum of 4 years of relevant experience supporting staff in a HR Generalist capacity.
• Thorough knowledge of California and Nevada labor law.
• Knowledge of assisting in developing, implementing and administering benefit programs, processes and policies.
• Demonstrated experience in conflict resolution, mediation facilitation, and the dynamics of problem-solving and negotiation.
• Experience implementing Progressive Discipline and Performance Management systems.
• Strong verbal and written communication skills.
• Ability to communicate with all levels of management
• Exceptional interpersonal communication and relationship-building skills
• Self-motivated, able to take initiative and use sound judgment in day-to-day decision making

Professional Requirements:

• 4 years of experience in Human Resources Management
• Knowledge of HR policies/procedures and best practices
• Bachelor’s degree
• Proficient with Microsoft office software; and possess solid general computer, math and analysis skills

Company Overview: