Surgery Scheduling Coordinator

Job Title: Scheduling Coordinator – Complex Case Management

Position Overview
We are seeking a highly organized and detail-oriented Scheduling Coordinator to manage the coordination of complex patient cases that require multiple clearances, vendor coordination, and insurance approvals. This role is critical to ensuring patients move smoothly through the care process while maintaining compliance with clinical, insurance, and operational requirements.

The ideal candidate thrives in a fast-paced healthcare environment, is proactive in problem solving, and can manage multiple moving parts while maintaining a high level of professionalism and patient service.

Key Responsibilities

• Coordinate scheduling for complex procedures and cases requiring multiple clinical and administrative steps.

• Obtain and track medical clearances (cardiac, primary care, anesthesia, etc.) required prior to procedures.

• Track insurance verification, prior authorizations, and payer requirements.

• Coordinate with external vendors and device representatives.

• Serve as a central point of communication between patients, providers, clinical staff and vendors

• Monitor case readiness and ensure all documentation, authorizations, and clearances are completed prior to the scheduled procedure date.

• Identify and resolve scheduling barriers or missing requirements to prevent delays or cancellations.

• Maintain accurate documentation within the electronic health record and scheduling systems.

• Communicate clearly with patients regarding preparation steps, documentation needs, and scheduling updates.

• Assist with schedule optimization to maximize procedural efficiency and patient access.

Qualifications

• 1 years of experience in medical scheduling, surgery scheduling, or case coordination preferred.

• Experience working with electronic medical record (EMR) systems.

• Exceptional organizational skills with the ability to track multiple cases simultaneously.

• Strong communication and follow-up skills with patients, providers, and external partners.

• Ability to work independently while collaborating with clinical and administrative teams.

• High attention to detail and commitment to accuracy.

Preferred Experience

• Ambulatory surgery center or specialty practice scheduling.

• Experience coordinating multi-step procedures or high-complexity cases.

• Familiarity with payer authorization workflows and vendor coordination.

What We Offer

• Competitive compensation

• Stable Monday–Friday schedule

• Supportive team environment

• Opportunity to play a key role in ensuring patients receive timely care

• Training and growth opportunities within the organization

Why This Role Matters
The Scheduling Coordinator plays a vital role in patient care by ensuring complex cases are organized, approved, and ready for treatment. Your attention to detail and coordination skills will help prevent delays and ensure patients receive the care they need efficiently and safely.

Benefits:

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance 
• PTO
• 401(k) retirement plan with a company match
• And more! 

 Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.  This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.  Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.