Front Desk Admitter/Patient Service Representative

JOB SUMMARY:
Coordinates the reception, admissions and scheduling area activities to promote communication throughout the facility. Responsible for coordinating and/or performing patient access staff functions. Responsible for producing and maintaining all patient admissions, documents, scheduling and insurance authorizations in respective EMR systems.

QUALIFICATIONS: 

• High School diploma required
• Minimum of one year’s experience in a hospital or outpatient billing, insurance verification, collections, payment posting and front office experience
• Proficient in MS Office applications including Outlook, Word, Excel and PowerPoint

OCCUPATIONAL EXPOSURE:

Category I exposure to bloodborne pathogens, frequent exposure to chemical hazards and may encounter radiation hazards.

 RESPONSIBILITIES:

1. Scheduling all walk-ins accurately in the hospital EMR system.
2. Register and check in patients upon arrival, ensuring smooth intake process.
3. Completes new patient registration in hospital EMR system with precision and attention to detail.
4. Performs daily reporting in the hospital EMR systems; Collect co-pays, post to respective patient accounts and issue receipts through hospital EMR system
5. Ensures all documentation is complete, accurate and compliant with organizational standards.
6. Verifies insurance, obtains authorizations as required
7. Assembles and distribute new patient information packets. Scans registration documents into the appropriate EMR system
8. Uphold cleanliness and organization within the facility
9. Assumes any other responsibilities that may be assigned by supervisor

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 
• While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus. 
• The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis. 
• The employee must be able to stand and/or walk at least five hours per day.