What are the responsibilities and job description for the Customer Service and Sales Specialist position at Surge Staffing?
Customer Service and Sales SpecialistFull-Time | Internal PositionSurge Staffing is seeking a professional and customer-focused Customer Service and Sales Specialist to support daily branch operations, client relationships, and candidate engagement. This is a full-time, permanent internal position designed for individuals interested in customer service, sales support, and staffing operations.The ideal candidate is dependable, organized, and comfortable communicating with a diverse group of clients and associates. Key ResponsibilitiesProvide consistent, high-quality customer service to clients and temporary associatesRespond to inquiries and support ongoing communication with clients and candidatesAssist with candidate sourcing, application review, interviews, and onboarding supportMatch qualified candidates with client needs based on skills, availability, and job requirementsMaintain accurate records within internal systems and databasesSupport client accounts through service calls and follow-up communicationAssist with sales support activities, including identifying opportunities and maintaining existing client relationshipsPromote staffing services and solutions in alignment with company guidelinesComplete administrative tasks such as scheduling, documentation, reporting, and compliance supportParticipate in local outreach, marketing, and branch initiatives as neededAddress and help resolve associate or client concerns in a professional and timely mannerCollaborate with team members to support branch and organizational goals QualificationsHigh school diploma or equivalent requiredMinimum of 1 year of experience in customer service, sales, recruiting, or a related fieldBilingual proficiency requiredStaffing, human resources, or service industry experience preferredStrong verbal and written communication skillsAbility to manage multiple tasks in a fast-paced environmentProficiency with Microsoft Office and internet-based systemsAbility to work independently and as part of a teamFlexible schedule and willingness to travel locally as neededReliable transportation required Work Style & SkillsCustomer-focused with a professional demeanorOrganized, detail-oriented, and dependableSolution-driven with strong interpersonal skillsComfortable working with diverse populations Equal Opportunity EmployerSurge Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, national origin, veteran status, genetic information, or any other status protected by law.Job Type: Full-timeIND1
Salary : $22 - $26