What are the responsibilities and job description for the Guest Relations Associate position at Surge Rehab and Nursing?
We are looking Guest Relations Associates to join our growing team.
Shifts available: Full-time, Part-time
We offer excellent benefits for our Full-time staff:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid time off
- 401k (matching)
We offer staff-friendly strategies, and a team-oriented approach to make sure our staff is well-trained, well-looked after, and superbly appreciated.
PRIMARY FUNCTIONS (Including but not limited to):
- Greets patients upon admission to make them feel special and welcomed.
- Must be positive and encouraging with a professional demeanor.
- Is understanding, attentive and anticipates patients’ needs, while taking ownership of getting things done.
- Demonstrates awareness of and sensitivity to patients’ rights and maintains patient confidentiality at all times.
- Maintains cooperative and respectful working relationships and supports staff in the performance of their duties.
- Distributes water pitchers to patients daily and refreshes pitchers throughout the day.
QUALIFICATIONS:
- Must be able to multi-task effectively.
- Healthcare experience preferred
- Excellent communication and customer service skills required.
- Must be approachable and friendly.
Salary: $18.00-18.50 per hour
Salary : $18 - $19