Demo

Sales & Client Relations Representative

Surface Experts
Grand Rapids, MI Full Time
POSTED ON 10/29/2025
AVAILABLE BEFORE 11/27/2025
Benefits:

  • Commissions
  • 401(k)
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Paid time off
  • Training & development
  • Vision insurance


Do you get excited about growing with a new business? Do you enjoy working with people but aren’t in a job that suits you? Do you value autonomy and yet can thrive in accountability?

A Day in the Life of a Surface Experts Sales Representative: https://www.youtube.com/watch?v=IHpE--Kcjog

WE OFFER:

  • Base Salary Commission: Earn Bonus starting on day 1
  • Great Work/Life Balance: No required overtime, no nights, no weekends
  • Time Off: Paid holidays and accruable vacation
  • New Hire Training: Onboarding includes learning our comprehensive, proprietary sales technique
  • Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
  • Small Business: Local business with an owner who works alongside the team each day
  • Mentorship Opportunities: Ongoing sales skills and career development
  • Dedicated Help Lines: Local Office Support; National Support Center to assist with client management details, saving you time


RESPONSIBILITIES:

As a Surface Experts Sales/Client Relations Rep., your job is to maintain and build relationships with customers who work in property management and facilities maintenance. Our services are unique, so it will be your job to educate and build a relationship with our customers.

In the Field Daily

  • Meeting with 10-12 contacts a day.
  • On-site visits, phone calls, and email follow-ups
  • Visiting a variety of industries including Property Management, Assisted Living & more.


Customer Relationship Development

  • Educating on Surface Experts capabilities and limitations
  • Validating level of Customer satisfaction and opportunities to improve
  • Earning the trust with our Customers through serving
  • Brainstorming and researching new customer opportunities


Follow Sales Process

  • Memorizing sales scripts and role-playing practice We have the perfect set up for success!
  • Documenting sales activities in CRM; tracking a client from Lead, to Work Order and all the steps in between
  • Reporting data accurately daily/weekly
  • Planning and executing sales strategy for territory using pre-planned routes to save you time.


QUALIFICATIONS:

  • Goal-oriented, self-starter, and energetic! Your efforts increase your income while utilizing support staff to assist in your success!
  • Enjoys working with other people;
  • Licensed to operate a passenger car and have a clean driving record & drug test
  • Professional, caring and service-minded attitude following the system set up by the company and owner
  • Readiness to work with a metrics-based, process-driven sales team -


ABOUT SURFACE EXPERTS

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!

  • We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. We take care of our most valued commodity... our customers and our staff!
  • Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
  • Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.


VISION

  • To establish and lead a nationally recognized market for hard surface repair as an alternative to replacement or complete refinishing.


MISSION

  • Our mission is to develop outstanding teams by investing in strong relationships.
  • Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.


VALUES

  • Serve Others
    • Put Relationships First
    • No Jerks
    • Be Humble
  • Be a Problem Solver
    • Be Curious
    • Seek to Understand the Cause of the Problem
    • Work Smart
    • Constantly Improve
  • Trust the Process
    • Be Organized
    • Be Teachable
    • Put Business Needs Above Personal Wants


This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Salary.com Estimation for Sales & Client Relations Representative in Grand Rapids, MI
$59,025 to $83,133
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Sales & Client Relations Representative?

Sign up to receive alerts about other jobs on the Sales & Client Relations Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$80,062 - $120,119
Income Estimation: 
$104,680 - $202,844
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$129,120 - $252,029
Income Estimation: 
$89,726 - $245,049
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$99,713 - $138,140
Income Estimation: 
$63,382 - $90,792
Income Estimation: 
$80,083 - $123,269
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$66,430 - $110,036
Income Estimation: 
$129,120 - $252,029
Income Estimation: 
$111,487 - $161,520
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$129,120 - $252,029
Income Estimation: 
$133,900 - $199,666
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Surface Experts

Surface Experts
Hired Organization Address West Hartford, CT Full Time
Benefits: Milwaukee Gear & Equipment Paid holidays & Vacation No required overtime Bonus based on performance Company ca...
Surface Experts
Hired Organization Address Winston, NC Full Time
100% Commission Do you get excited about growing with a new business? Do you value autonomy and yet can thrive in accoun...
Surface Experts
Hired Organization Address Hanover, MA Full Time
Benefits: 401(k) Bonus based on performance Company car Free uniforms Opportunity for advancement Paid time off Training...
Surface Experts
Hired Organization Address Ashland, VA Full Time
Benefits: 401(k) matching Bonus based on performance Company car Competitive salary Paid time off Training & development...

Not the job you're looking for? Here are some other Sales & Client Relations Representative jobs in the Grand Rapids, MI area that may be a better fit.

Client Relations Specialist

Medalist Wealth Management, Grand Rapids, MI

Field Sales & Marketing Representative - Grand Rapids, MI

R & B SALES AND MARKETING INC, Grand Rapids, MI

AI Assistant is available now!

Feel free to start your new journey!