Administrative Assistant – Aftermarket Parts

Job Overview

The Administrative Assistant - Aftermarket Parts provides essential administrative support to the Aftermarket Parts team by coordinating documentation, maintaining records, supporting customer and internal communications, and ensuring the accurate processing of departmental information. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced manufacturing environment. The successful candidate will serve as a key support resource for the department, assisting with export documentation, ERP system data entry, timesheet administration, job file maintenance, and general office operations while contributing to the efficient delivery of aftermarket parts and services.

Qualifications

• Associate's degree preferred; equivalent combination of education, training, and experience will be considered.
• 1-3 years of relevant administrative or office support experience.
• Strong organizational, time management, and problem-solving skills with exceptional attention to detail and accuracy.
• Excellent communication, interpersonal, customer service, and collaboration skills.
• Ability to work independently while effectively contributing as part of a team.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word; experience with business systems and standard office equipment preferred.
• Ability to maintain professionalism and confidentiality when handling sensitive information.
• Physical ability to lift files, open filing cabinets, bend, reach, and stand as needed to support filing and document management activities.

Responsibilities and Duties

(The following is a list of the main duties and responsibilities. It is not meant to serve as an all-inclusive list. This position is required to perform other duties and responsibilities as assigned.)

• Scan/File job packets
• Complete Export Documentation for parts shipments internationally
• Use of ERP system
• Answering Phones and Route Calls
• Manage Timesheets
• Confirm or Add Paid Time Off details in BambooHR
• Complete Department Itinerary
• Maintain and update Job Folders
• Scanning Job Packets / Waterville
• Perform other duties and functions as required

Benefits

• Paid Vacation
• Paid Personal Time
• 10 Paid Holidays
• 401(k) Savings Plan with a company match of 50% up to 6%
• Medical, Dental, Vision and Prescription Drug Benefits
• EAP (Employee Assistance Program)
• Health Savings Account
• Short-Term and Long-Term Disability
• Basic Life Insurance (company-paid)
• Optional Life Insurance (employee, spouse, children)
• Optional Accidental Death and Dismemberment Insurance
• Tuition Reimbursement
• Wellness Program and Discounts