What are the responsibilities and job description for the Home Care Coordinator position at Supportive Home Care Services?
About Us
Supportive Home Care Services provides compassionate, person-centered in-home support to individuals and families. We partner with healthcare providers, public agencies, and community organizations to connect clients and caregivers with meaningful services that enhance independence, safety, and quality of life.
Role Overview
We’re looking for a proactive Home Care Coordinator to expand our community impact. In this role, you’ll connect clients and caregivers to services, support the initial intake process, develop care plans, coordinate schedules, and build strong referral relationships with healthcare and community partners. This is a hands-on position combining field outreach, client support, caregiver recruitment, and care coordination.
What You’ll Do
Community Outreach & Referral Development
- Conduct community outreach and represent the agency at hospitals, senior living communities, social service organizations, and local events
- Recruit caregivers through outreach, partnerships, and advertising campaigns
- Track outreach, referrals, enrollment, and caregiver recruitment activity
Assessment, Planning & Client Intake
- Conduct initial assessments of clients’ physical, medical, and personal care needs
- Develop individualized care plans tailored to client needs, preferences, and health requirements
- Guide clients through the intake process, including documentation, eligibility, and program enrollment
Scheduling & Coordination
- Schedule caregivers for specific shifts or visits and adjust schedules as needs change
- Ensure continuity of care, providing consistent caregivers whenever possible
- Coordinate with internal teams to support caregiver onboarding and placement
Communication & Liaison
- Serve as the main point of contact between clients, families, and caregivers
- Relay instructions from healthcare providers or families to caregivers
- Provide updates and reports to families or medical teams about clients’ status
Administrative Duties
- Maintain accurate care records and documentation (shifts, tasks completed, incidents, medications administered)
- Manage billing or insurance documentation as needed
- Ensure compliance with state regulations and agency policies
Qualifications
- Bachelor's degree in Marketing, Healthcare Administration, Social Work, or related field preferred.
- 3 years of healthcare experience; home care experience a plus
- Experience in community outreach, field marketing, or healthcare engagement a plus
- Strong communication, organization, and relationship-building skills
- Ability to manage multiple priorities and work independently
- Comfortable handling sensitive client information
- Reliable transportation and valid driver’s license
Why Join Us
- Make a real difference in the lives of clients and caregivers every day
- Work in a collaborative, supportive, and mission-driven environment
- Opportunities for professional growth, training, and career advancement
- Be part of a team that values your ideas, initiative, and leadership
- Flexible, hybrid work approach that balances community engagement with in-office support
- Competitive pay and recognition for your contributions
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25