Operations Manager, Mechanical Integrity

The Operations Manager, Mechanical Integrity is responsible for Mechanical Integrity (MI) projects oversight, personal ownership and responsibility for the quality of the customer experience, administrative functional support, project deliverables/delivery, and integrating SIS MI services into the overall portfolio of service capabilities.  This manager will gain knowledge of our products and services to connect with clients, oversee reporting and administrative compliance, and support Business Deevelopment with market growth.

Duties

• Initiate large jobs and interface with customers at the beginning of and through projects to final delivery
• Participate in customer sales calls to support proposal activities and gather information to determine project scope
• Assist in BD initiatives to target key clients and specific opportunities
• Create and update proposals, as required, while tracking records of customer interaction and proposals
• Facilitate communication with the lead inspector and customer to review and explain inspection findings and recommended action items
• Process and review MI documentation for compliance and quality. Ensure project scope and product is in line with record keeping and management expectations.
• Assemble finished product for customer delivery
• Participate in all aspects of proposal preparation including the development and collection of standard materials, document editing, content review, printing, and final document assembly. Coordinate input from various departments, including, not limited to; operations (project management), finance and sales.
• Provide administrative support of company tickets, files, reporting, calls, expense reports, and processes
• Maintain employee communication, timekeeping, supplies, and information
• Support service vendor relationships with particular focus on controlling costs and improving levels of service
• Represent Superior Integrity at industry events including conferences, sponsorships, client presentations and seminars, client dinners and other events to increase SIS’s visibility in the market
• Identify key regional networking opportunities that MI teams can participate in to increase SIS’s branding efforts
  
  

All Employees Shall:

• Follow Company Policies and procedure
• Cooperate with their employer for the purposes of protecting the health and safety of themselves as well as other workers either engaged or at the work site where the work is being carried out.
• Complete required paperwork and expense reports
• Perform other job-related tasks as assigned by management

Knnowledge & Skills Required

• Self-motivated and reliable
• Detail oriented, self-motivated and reliable
• Ability to self-direct work schedule
• Make and keep company and customer commitments
• Ability to lead others
• Success in working on small teams
• Ability to share on-the-job knowledge with others
• Ability to communicate with multiple levels of employees & external contacts
• Maintain a high level of integrity and ethics
• Must be able to pass a drug & alcohol test, MVR and FBI background check
• Must possess and maintain a valid driver’s license
• Must abide by Company safety policies at all times
• High School Diploma or equivalent
• Knowledge of field NDT/NDE equipment
• Basic computer skills

Working Conditions

• Standing, walking, sitting, lifting, crawling, carrying, pushing, pulling, reaching, handling, fingering, feeling, talking, hearing, visual acuity, accommodation and color vision
• Moving, carrying and lifting objects in excess of 75 pounds
• Be able to step up into vehicles or onto equipment
• Working extended hours and standing for extended periods of time
• Working in indoor and outdoor environments in conditions of extreme heat and cold
• Be able to work outdoors in warm, hot and cold conditions
• Long hours of computer usage can create visual and mental stress
• Daily fast pace, deadlines, and sheer volume of work can create stress