Commercial Insurance Account Manager

Senior Commercial Lines Account Manager
Superior Insurance Group | Bay City, Michigan
Full-time | In office with hybrid opportunity
Compensation: Base salary plus bonuses, with an opportunity to earn $150,000 annually

You’ve built the experience to manage complex commercial accounts. Now you’re looking for a place where your judgment matters, your work has an impact, and you can grow with the company.

At Superior Insurance Group, we protect people and businesses by owning risk and advocating claims. We’re a locally owned and operated agency licensed in all 50 states. We combine the relationships of a local agency with the reach and technology to serve businesses across the country.

We’re looking for a Senior Commercial Lines Account Manager who takes ownership of the details and helps clients make confident coverage decisions. This role is based in our Bay City office, with a hybrid opportunity.

What you’ll do

• Manage the technical service and renewal work for a book of large commercial accounts.
• Review policies, forms, limits, endorsements, classifications, and schedules for accuracy and coverage concerns.
• Work with our commercial team to identify changing exposures, coverage gaps, and opportunities to strengthen client programs.
• Gather and validate renewal information, including property values, payroll, sales, vehicles, locations, and operations.
• Serve as a trusted contact for complex client and carrier service questions.
• Keep account records, decisions, and next steps accurate and current in our agency systems.
• Identify issues early, communicate clearly, and follow through on commitments.

What you bring

• At least 5 years of commercial insurance account management experience, including work with large accounts.
• Experience handling accounts with annual premiums ranging from approximately $50,000 to $2 million.
• Strong working knowledge of commercial property, general liability, workers’ compensation, commercial auto, and umbrella coverage.
• The ability to review complex policies and exposures, catch discrepancies, and explain coverage issues clearly.
• Strong client service, organization, and follow-through.
• Experience with an agency management system. AMS360 and AgencyZoom experience are pluses, but neither is required.

Our values and culture

Our core values spell PROTECTOR: Protection, Results, Ownership, Trust, Excellence, Capacity, Tenacity, Optimization, and Revenue. They guide how we care for clients, support each other, and grow the agency. For this role, that means taking client risk seriously, doing what you say you’ll do, catching problems early, and following through until they’re resolved.

We work hard, share ideas, celebrate wins, and enjoy the people we work with. You’ll be part of a team that values your expertise, welcomes your ideas, and wants to keep getting better. We invest in technology and better processes so our people have room to grow along with the company.

Compensation and benefits

• Base salary plus bonuses, with an opportunity to earn $150,000 annually.
• 401(k) with employer match.
• Health, dental, and vision insurance.
• An in-office role with a hybrid opportunity.

If you’re ready to bring your commercial insurance experience to a team that values accuracy, initiative, and growth, apply with your resume and tell us about the types of commercial accounts you’ve managed.

Job Type: Full-time

Pay: $55,000.00 - $150,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Commercial Lines Account Management: 5 years (Required)

License/Certification:

• Property & Casualty License (Required)

Ability to Commute:

• Bay City, MI 48708 (Required)

Work Location: In person

Salary : $55,000 - $150,000