What are the responsibilities and job description for the Sales Contract & Order Specialist--Coppell, TX position at Superior Group of Companies?
Sales Contract & Order Specialist
Location: Coppell, TX (Hybrid – minimum 2 days on-site)
Division: Superior Cloth & Stitch (SCS)
FLSA Status: Exempt (Salary)
About Superior Group Of Companies (SGC)
Superior Group of Companies® (SGC) is a diversified public company (NASDAQ: SGC) with a rich history of designing, manufacturing, and delivering apparel and branded solutions that help our customers stand out. Through our family of brands—including Superior Cloth & Stitch (SCS), The Office Gurus, and BAMKO—we bring innovation, quality, and collaboration to everything we do.
About The Role
Superior Cloth & Stitch (SCS), a division of SGC, is seeking a Sales Contract & Order Specialist to manage customer contracts and related sales orders within SAP SD. This role ensures all contract terms—pricing, quantities, and delivery schedules—are accurately maintained, while supporting smooth order flow from creation to billing.
The ideal candidate will be detail-oriented, analytical, and comfortable collaborating across multiple departments to improve reporting cadence and contract accuracy.
What You’ll Do
In The First 12 Months, The Specialist Will
At SGC, we take pride in our culture of collaboration, innovation, and accountability. You’ll work in a dynamic environment with colleagues who are passionate about delivering exceptional service and continuous improvement.
Benefits Package Includes
Medical, dental, vision, 401(k) with company match, life insurance, disability, paid maternity/paternity leave, FSA, and more.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, genetic information, or other status protected by applicable federal, state, or local law.
Location: Coppell, TX (Hybrid – minimum 2 days on-site)
Division: Superior Cloth & Stitch (SCS)
FLSA Status: Exempt (Salary)
About Superior Group Of Companies (SGC)
Superior Group of Companies® (SGC) is a diversified public company (NASDAQ: SGC) with a rich history of designing, manufacturing, and delivering apparel and branded solutions that help our customers stand out. Through our family of brands—including Superior Cloth & Stitch (SCS), The Office Gurus, and BAMKO—we bring innovation, quality, and collaboration to everything we do.
About The Role
Superior Cloth & Stitch (SCS), a division of SGC, is seeking a Sales Contract & Order Specialist to manage customer contracts and related sales orders within SAP SD. This role ensures all contract terms—pricing, quantities, and delivery schedules—are accurately maintained, while supporting smooth order flow from creation to billing.
The ideal candidate will be detail-oriented, analytical, and comfortable collaborating across multiple departments to improve reporting cadence and contract accuracy.
What You’ll Do
- Create, maintain, and monitor customer contracts and related sales orders in SAP SD.
- Collaborate with the Pricing team to update pricing as needed and ensure alignment with contract terms.
- Run reports to monitor billing accuracy and work with Sales to resolve discrepancies or deal adjustments.
- Follow orders through their full lifecycle—from creation to fulfillment—to ensure on-time delivery and billing.
- Conduct bi-weekly contract reviews and mid-month updates for assigned accounts.
- Partner with Sales and Sourcing/S&OP teams to ensure purchase programs are aligned with inventory flow and customer timelines.
- Generate weekly and monthly reports that measure fill rate, contract compliance, and usage.
- Create and refine reporting templates (currently manual) and work with IT to help automate future reports.
- Participate in monthly customer calls (approximately 10–15% of role).
- Lead the setup and cadence of recurring Sales meetings for accounts with active contracts.
- Drive consistency in how contract changes are communicated and documented (moving from ad-hoc emails to shared reporting or structured meetings).
In The First 12 Months, The Specialist Will
- Establish recurring meetings with Sales for accounts that have active contracts.
- Develop and implement weekly usage reporting to track performance and compliance.
- Launch monthly reporting with quantity recommendations by customer to support proactive inventory and contract planning.
- 3–5 years of experience in Order Management, Sales Operations, or Customer Service.
- Hands-on experience with SAP SD (order entry, contract creation, delivery, billing).
- Advanced Excel skills and familiarity with Power BI (preferred).
- Strong analytical skills with the ability to interpret and communicate data clearly.
- Excellent organization, accuracy, and attention to detail.
- Strong communication skills and the ability to collaborate across Sales, Sourcing, S&OP, Finance, and Customer Service.
- Ability to balance multiple priorities while maintaining efficiency and accuracy.
- Highly detail-oriented and proactive in resolving discrepancies.
- Process-driven and motivated by continuous improvement.
- Comfortable in a data-heavy, cross-functional environment.
- Analytical mindset with a customer-service orientation.
- Hybrid Schedule: Minimum two days per week on-site in Coppell, TX.
At SGC, we take pride in our culture of collaboration, innovation, and accountability. You’ll work in a dynamic environment with colleagues who are passionate about delivering exceptional service and continuous improvement.
Benefits Package Includes
Medical, dental, vision, 401(k) with company match, life insurance, disability, paid maternity/paternity leave, FSA, and more.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, genetic information, or other status protected by applicable federal, state, or local law.