Title Insurance Compliance Officer (OSI #4319)

Posting Details

The OSI enforces New Mexico law on insurance matters, including consumer protections, review of insurance forms and rates for accuracy and fairness, and helps New Mexicans address insurance concerns. We oversee and regulate most kinds of insurance in New Mexico and we license the individuals and agencies that sell insurance in the state.


THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

Why does the job exist?

This position exists to assist the Title Insurance Bureau perform statutorily required oversight of the New Mexico title insurance industry in compliance with all laws and regulations as outlined In 59A NMSA 1978. The bureau oversees title insurance premium rates, the promulgation of all policy forms, Inspection of title plants and audits of title files. In addition, the bureau fields related title insurance complaints from both consumers and the Insurance Industry.

How does it get done?

This position entails all duties necessary to effectively enforce the title insurance statutes and regulations.
The Compliance Officer monitors and investigates the statute and regulation compliance of title insurance agents, direct operations, affiliates, and insurers.
The Compliance Officer investigates complaints related to potential violations of title insurance statutes and regulations. The Compliance Officer verifies compliance with policy signing, reconciliations, do not do business with, affiliations, appointments, current remittance, current agent licenses, and plant agreements.
The Compliance Officer reviews all new agent agreements, all agent and underwriter statistical reports, and all canceled agent agreements.
The Compliance Officer will review files to verify correct rate calculations and discounts, promulgated forms and the use of the forms.
The Compliance Officer annually will review all Agreed Upon Procedures for compliance with escrow receivables, and available funds.

Who are the customers?

Title agents and underwriters operating in New Mexico. Oversight and protection for consumers who need the services of a title company.

Ideal Candidate

Working knowledge of NMSA 1978 Insurance Code, Chapter 59A, with one- three years of experience with a governmental Insurance regulatory body.
Knowledge of title insurance escrow procedures.
One-three years of experience working with title insurance agency or a title insurance underwriter and experience handling regulatory consumer complaints.

Minimum Qualification

High School Diploma or equivalent and one (1) year of experience in investigations, regulation, policy, statutory, and/or contract compliance. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling one (1) year may substitute for the required experience.

Employment Requirements

Must possess a valid New Mexico Driver's license, a current defensive driving course certification from the State of New Mexico or must pass Defensive Driving Course Certificate within six months of the date of hire as a condition of continued employment.

Working Conditions

Work is performed in an office setting with extensive exposure to Visual/Video Display Terminal (VDT), personal computer, laptop, printer, calculator, hole-punch, cellphone, copy machine, scanner, keyboard and telephone usage.

This position will require travel with overnight stays throughout the state of New Mexico.

Supplemental Information

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Agency Contact Information: Laura Baca (505) 699-1429 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

Salary : $45,680 - $68,520