What are the responsibilities and job description for the Forward Deployed Engineer position at SuperDial?
We’re looking for a Forward Deployed Engineer with strong Python experience and a product mindset. You’ll work closely with our customers to design and build the core infrastructure that powers our AI-first RCM platform. You’ll have a front-row seat to user feedback and help shape not just the tech, but the product itself.
About the Role:
- Design and implement backend services and APIs using Python (FastAPI or similar)
- Work directly with customers to understand needs, gather feedback, and build solutions
- Integrate LLMs and AI agents into operational workflows
- Own system design decisions related to performance, reliability, and scale
- Lead technical projects from architecture through deployment
- Collaborate cross-functionally with Product, AI, and Ops teams
- Help shape engineering best practices, mentoring junior developers as we grow
About You:
- 2 years of backend engineering experience, with deep Python expertise
- Strong background in building and scaling APIs, services, and distributed systems
- Proven ability to work closely with end users and translate feedback into product improvements
- Experience with modern infrastructure (Docker, cloud platforms, CI/CD)
- Familiarity with databases (PostgreSQL preferred) and async programming
- Bonus: experience in AI, LLMs, or healthcare tech (especially RCM)
- Bonus: startup or 0→1 experience
Why Join SuperDial
- High ownership: your work will directly impact our customers and business
- Deep customer connection: work closely with real users to ship fast and iterate
- Mission-driven team: solving real, painful problems in US healthcare
- Competitive compensation, early equity, and full benefits
Who we are:
SuperDial is transforming AI in healthcare by building scalable, AI-powered solutions that optimize revenue cycle management. Join us and help shape the future of AI in healthcare!