What are the responsibilities and job description for the Hotel Front Desk Clerk (Part Time, Flexible Schedule) position at Super8 jefferson iowa?
Super 8 by Wyndham - Jefferson is hiring Part Time Front Desk Clerks, Flexible schedule, weekend and evening shifts available. Need extra some and can only work 2 days a week - please apply, we can be flexible on start times. No prior experience needed, will provide training. Great Opportunity for Students to make extra money while balancing school life.
Busy Hotel Across from Wild Rose Casino
Full Job Description
We are seeking dependable an enthusiastic individuals to join our team. We currently have a part time weekend and evening positions available. Schedule is flexible. Starting Pay is depending on experience. Must be able to work on computer.
Responsibilities and Qualifications:
-Welcome guests in a friendly, prompt, and professional manner.
-Routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes using computer scheduling program. Will provide training.
-Register guests, issue room keys, provide information on hotel services and room location.
- Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. Accurately checks out guests and communicates departures with housekeeping staff.
-Ensure proper delivery of guest's special requests (i.e. extra pillows, additional preferences)
-Respond appropriately to guest complaints. Make every appropriate service recovery gesture in order to ensure total guest satisfaction.
-Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, and counting/securing assigned bank.
-Must be able to multi-task, be detail oriented, and problem solve in order to effectively deal with internal and external guests.
-Must be able to maintain composure and objectivity while under pressure.
-Work as part of a team and communicate with other departments.
-Maintain the cleanliness of the hotel lobby and common areas.
- Clean Breakfast Room as needed.
- Clean and fold laundry as needed.
-Perform other duties as assigned.
-Previous hospitality industry experience is preferred but not required
Job Type: Part-time
Pay: From $10.00 - $12.00 per hour based on experience
Benefits:
- Discount at Super 8
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- Evening shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Jefferson, IA 50129: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Guest services: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
- Hotel experience: 1 year (Preferred)
- Front desk: 1 year (Preferred)
Work Location: In person
Salary : $10 - $12