What are the responsibilities and job description for the Shift Manager - CHANDLER position at Super Star Car Wash?
About Super Star Car Wash
Super Star Car Wash is an industry leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. We are committed to delivering fast, high-quality, professional service in a friendly environment while developing strong leaders and engaged teams.
The Opportunity
Shift Managers are the operational leaders who drive our business daily. As Manager-on-Duty, you are accountable for driving onsite culture, team performance, safety, service execution, and the overall guest experience. This role is ideal for leaders who thrive in fast-paced environments, enjoy developing people, and are looking for a clear pathway into higher-level operational leadership. Shift Managers rotate through defined areas of responsibility to build well rounded leadership, business, and operational skills.
What You'll Do
Lead Operations
People & Staffing Leadership -- Scheduling, onboarding support, attendance tracking, performance documentation, and training compliance
Sales & Training Leadership -- Team training, coaching sales behaviors, certification support, and identifying development gaps
Operations & Tunnel Leadership -- Site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization
What We're Looking For
Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to jobs@sscwaz.com and let us know the nature of your request and your contact information.
Super Star Car Wash is an industry leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. We are committed to delivering fast, high-quality, professional service in a friendly environment while developing strong leaders and engaged teams.
The Opportunity
Shift Managers are the operational leaders who drive our business daily. As Manager-on-Duty, you are accountable for driving onsite culture, team performance, safety, service execution, and the overall guest experience. This role is ideal for leaders who thrive in fast-paced environments, enjoy developing people, and are looking for a clear pathway into higher-level operational leadership. Shift Managers rotate through defined areas of responsibility to build well rounded leadership, business, and operational skills.
What You'll Do
Lead Operations
- Own daily shift execution, including staffing, business flow, safety, and service standards
- Serve as Manager-on-Duty, resolving guest and team issues with confidence and discretion
- Ensure smooth shift transitions through clear communication and follow-through
- Execute opening and closing procedures and maintain operational readiness
- Lead, coach, and hold team members accountable to operational standards
- Provide shoulder to shoulder coaching and celebrate and recognize team members
- Support training completion and promote a culture of engagement and accountability
- Model company values and enforce policies and procedures
- Proactively identify safety risks and address issues immediately
- Ensure consistent execution of brand and cleanliness standards
People & Staffing Leadership -- Scheduling, onboarding support, attendance tracking, performance documentation, and training compliance
Sales & Training Leadership -- Team training, coaching sales behaviors, certification support, and identifying development gaps
Operations & Tunnel Leadership -- Site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization
What We're Looking For
- At least 18 years of age
- High school diploma or GED
- Minimum 1 year of supervisory or customer-service experience
- Retail, hospitality, or car wash experience preferred
- Demonstrated ability to lead teams, make decisions, and drive results
- High integrity and professionalism
- Strong communication and problem-solving skills
- Ability to motivate, coach, and hold others accountable
- Comfort working outdoors in all weather conditions
- Energy, adaptability, and a hands-on leadership style
- Clear career path into higher levels of operations leadership
- Hands-on leadership experience with real decision-making authority
- Supportive leadership team and structured development opportunities
- Stable, growing company with a people-first culture
- Prolonged periods of standing and walking
- Manual tasks and operating equipment
- Stamina and endurance throughout the shift.
- Medical / Dental / Vision coverage
- STD, LTD and Life Insurance Options
- 401(k) eligibility with company match
- Free unlimited car washes
- Accrued vacation time
- Sick time in accordance with state law
- Tuition reimbursement
Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to jobs@sscwaz.com and let us know the nature of your request and your contact information.