Senior Director, Quality, Americas

Position Summary

The SUNSTAR Consumer Quality organization is responsible for ensuring product quality, regulatory compliance, consumer safety, and continuous improvement across the entire product lifecycle. The Senior Director, Quality co-develops and executes the global quality strategy and quality management system, ensuring compliance with FDA, QSR, cGMP, and applicable international regulations in the Americas region.

Key Responsibilities: 

Quality Strategy & Governance

• Develop and execute the Americas quality strategy aligned with business objectives and corporate priorities.
• Provide leadership for quality functions across all relevant facilities and markets.
• Establish and monitor quality KPIs and metrics.

Quality Management Systems & Compliance

• Lead the continuous improvement of the Quality Management System.
• Ensure compliance with FDA, QSR, cGMP, ISO requirements and applicable regulations.
• Maintain inspection and certification readiness.

Quality Risk & Product Lifecycle Management

• Identify and mitigate quality-related risks.
• Support new product development and commercialization.
• Oversee quality throughout the product lifecycle.

Supplier Quality & Regulatory Affairs

• Lead supplier qualification and audit programs.
• Support global registrations through technical documentation.
• Manage audits, inspections and CAPA programs.

Stakeholder Collaboration & Operational Excellence

• Partner with Manufacturing, R&D, Supply Chain, Procurement and Commercial teams.
• Lead investigations of complaints and quality events.
• Drive continuous improvement initiatives.

Leadership & Talent Development

• Lead, coach and develop the Americas quality team.
• Build organizational capabilities through training and mentoring.
• Manage quality resources and budgets.

Qualifications & Experience

• Bachelor's degree in Science, Engineering, Quality, Life Sciences, or related discipline required. Advanced degree preferred.
• Minimum 10 years in Quality leadership roles within regulated industries e.g. oral care.
• Proven track record of exceeding quality and business objectives.
• Strong experience with FDA, QSR, cGMP, ISO 13485 , ISO 9001 and international regulations.
• Excellent communication, influencing, and stakeholder management abilities.
• Language: Fluent in English, additional languages are a plus: Japanese, Chinese, French.

Key Competencies

• Quality and regulatory excellence
• Risk management and problem-solving
• Strategic and analytical thinking
• Executive communication and stakeholder influencing skills
• Change leadership and talent development
• Results orientation and accountability
• Collaboration and relationship management
• Business and financial acumen
• Agility and adaptability, continuous improvement mindset

Join us and become part of our global team, where together, we can achieve success and contribute to a better future.

Why Work at Sunstar? Sunstar’s mission is to enhance the health and well-being of people everywhere via its four business areas: mouth and body, health and beauty, healthy home, safety and technology.

What Makes Sunstar Special is:

• A business focused on health and wellness of people around the world
• High Quality Products
• Beautiful state-of-the-art facility
• Diversity and Inclusion
• Corporate Social Responsibility Program and partnership with charitable organization
• Strong value placed on company culture
• Excellent, comprehensive insurance coverage that includes Medical, Vision, and Dental benefits. 
• Opportunities for career growth and advancement
• Employee discount on Sunstar products
• 401K retirement plan with employer match (Pretax and Roth options)
• 401K profit sharing contribution based on company performance.
• Paid holidays and generous paid time off. Pet, Legal and Identity Theft Insurance Plans
• Competitive bonus
• On-site café
• On Site Fitness Center
• Corporate Perks Discount Program (Auto, Retail, Electronics, Entertainment, Computers, Personal Vacations, Cell Phones, Movie Tickets, Eating Out and Much More)
• Holiday Lunches
• Beautifully maintained walking trails
• Hybrid Schedule (certain departments)
• Numerous employee appreciation events throughout the year.
• Recognition and Rewards Programs

 If you’d enjoy a career helping others attain overall health through oral health, consider joining the Sunstar Americas, Inc. team.

The employer is subject to certain governmental record keeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, the employer invites employees to voluntarily self-identify their gender, and race or ethnicity. Completion of this data is voluntary and will not affect your opportunity for employment or terms or conditions of employment. Information collected will be used for EEO-1 reporting purposes only and will be kept separate from all other personnel records, only accessed by Authorized Users. Information collected will be kept confidential and will only be used in accordance with the provisions of applicable laws, including those that require the information to be summarized and reported to the federal government. When reported, data will not identify any specific individual. 

The pay range for this position of Senior Director, Quality is $210,00- $250,000. However, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for an annual bonus as part of total compensation

Salary : $21,000 - $250,000