What are the responsibilities and job description for the Personal Lines Account Manager position at Sunstar Insurance Group LLC?
Strong’s Insurance Agency is looking for a Personal Lines Account Manager to fill a position at our Strong's Insurance office location in Medicine Lodge, Kansas. The Personal Lines Account manager is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. This position is NOT based on commission. Prior insurance experience is not required.
A summary job description:
- Quote and write new business
- Initiate and complete endorsements
- Work with our insureds during the renewal process
- Requote and rewrite policies as needed
- Make appropriate coverage suggestions to our customers
- Knowledge of coverage options offered by each carrier
- Understanding of carrier guidelines
- Build relationships with underwriters of multiple carriers who will assist you in writing and endorsing business
- Turn in and assist our customers during the claim process
- Answer phones as needed
- Take client payments as needed
Personal traits that are necessary for success:
- Quick learner
- Communication and presentation skills
- Ability to follow direction and workflows
- General computer knowledge and capability
- Customer focused
- Detail oriented
- Must have high school diploma or GED
- Must obtain a valid Kansas Insurance Producer’s License (Strong’s will assist and pay for this process)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.