What are the responsibilities and job description for the Unclaimed Property Specialist | Phoenix AZ Hybrid | $18/hr W2 position at SunSoft Online?
Unclaimed Property Specialist | Phoenix AZ Hybrid | $18/hr W2
Description:
SunSoft Online is seeking 5 Unclaimed Property Specialists for a contract opportunity with an Arizona state agency in downtown Phoenix.
Position Details
- Location: Phoenix, AZ 85007 — Hybrid (in office as needed)
- Pay Rate: $18.00/hr W2
- Start Date: July 6, 2026 (tentative)
- Duration: Through November 30, 2026
- Schedule: Monday to Friday, 8:00 AM to 5:00 PM
- Positions Available: 5
About the Role
This project runs in two phases. Phase 1 focuses on processing emails and entering data into the unclaimed property system. Phase 2 transitions to answering inbound calls on the Unclaimed Property Hotline, serving as the first point of contact for current and potential clients.
Responsibilities
- Manage inbound calls in a timely, professional manner following call center scripts
- Identify customer needs, clarify information, research issues, and provide solutions
- Transfer data from paper formats into computer files and database systems; verify data against source documents
- Retrieve, classify, and organize forms and correspondence
- Sign for, sort, and distribute incoming mail; produce digital copies of documents for retention
- Update existing records and retrieve data from databases as requested
Required Skills
- Record keeping
- Data entry
- Customer service
- Phone experience
Requirements
- High school diploma or equivalent preferred
- Must be local to the Phoenix metro area (current Arizona address required on resume)
- Available for an in-person interview within 1 week
- Able to start within 2 weeks of an offer
To apply, submit your resume with your current city and state listed
Benefits
Salary : $18