What are the responsibilities and job description for the Front Desk Lead - Full Time position at Sunset?
Description
Our Mission & How We Work
At Sunset, our mission is to provide quality services to senior adults in a spirit of Christian love. We believe people do their best work in environments where leadership is honest, dependable, caring, and clear. We aim to lead with humility, serve alongside our teams, show compassion in real moments, and hold standards in ways that support both quality and dignity.
Waterford Campus is seeking a professional and organized Front Desk Lead to support daily front desk operations while creating a welcoming environment for residents, families, and visitors. This role combines customer service, administrative support, and light team leadership.
Schedule Details
- Full Time: 32 hours a week on 1st shift
- Monday, Tuesday, Thursday, Friday
Key Responsibilities
- Greet visitors and residents and manage incoming calls
- Provide clerical support to multiple departments
- Assist in training, supporting, and overseeing front desk staff
- Ensure excellent communication with residents, families, and team members
- Respond promptly to resident needs and report concerns to nursing staff
- Maintain confidentiality and uphold resident rights
- Collaborate with all departments to support a team-focused environment
Joining our team means stepping into work that is purposeful, relational, and truly transformative. If you feel called to help others live out their gifts while serving a greater mission, we would love to meet you.
Qualifications
- Strong computer and communication skills
- Ability to multitask in a fast-paced environment
- Reliable, team-oriented, and detail-focused
- Prior administrative or receptionist experience preferred
Requirements
If this sounds like you, apply today!