IT Vendor Management Office (VMO) Manager

Locals Only - Hybrid Role

only on W2 (No C2C)

Contract Duration: 12 Months Contract

Location: Roswell, GA (hybrid- onsite expected 2 days/week)

Job Title: IT Vendor Management Office (VMO) Manager

Position is hybrid- onsite expected 2 days/week

Skills needed:

• Ability to present to high level stakeholders
• Great communicator
• Thick skin

Program

• The program is a bit hectic so they need someone who can operate in that type of environment.
• Need to be able to play good cop and bad cop.
• Would be ideal if they have worked on a project that was implementing a VMS (like Coupa)
• Potentially could be someone who was an IT Procurement Specialist but has VMS experience

Position Summary:

• The IT VMO Manager is responsible for overseeing the governance, performance, and strategic alignment of IT vendors to ensure delivery of high-quality services and compliance with organizational standards.
• This role acts as the primary liaison between internal IT stakeholders and external vendors, driving value through effective vendor relationships, risk management, and cost optimization.

Key Responsibilities:

Vendor Governance & Strategy

• Develop and maintain vendor management policies, processes, and performance frameworks.
• Align vendor strategies with IT and business objectives to support digital transformation and operational efficiency.

Contract & Compliance Management

• Negotiate and manage contracts, ensuring adherence to SLAs, KPIs, and regulatory requirements.
• Monitor compliance with security, privacy, and risk mitigation standards.

Performance Monitoring & Reporting

• Implement vendor scorecards and dashboards for performance tracking.
• Conduct quarterly business reviews and provide actionable insights to leadership.

Financial Oversight

• Manage vendor budgets, cost optimization initiatives, and consolidated billing processes.
• Identify opportunities for savings through rate benchmarking and competitive bidding.

Stakeholder Engagement

• Serve as the single point of contact for vendor-related escalations and issue resolution.
• Collaborate with procurement, legal, and IT teams to ensure seamless vendor onboarding and offboarding.

Technology & Tools

• Drive automation and process improvements for vendor lifecycle management.
• VMS Implementation experience

Qualifications:

• Bachelor's degree in IT, Business Administration, or related field; MBA preferred.
• 7 years of experience in IT vendor management, procurement, or supplier governance.
• Strong knowledge of VMS tools (e.g., Coupa) and IT service delivery models.
• Excellent negotiation, analytical, and stakeholder management skills.
• Familiarity with compliance frameworks (e.g., GDPR, SOC, ISO).

Core Competencies:

• Strategic thinking and problem-solving
• Relationship management and communication
• Financial acumen and cost control
• Risk management and compliance expertise