Deskside Support (Infrastructure Engineer)

Job Title: Infrastructure Engineer

Location: Fuquay-Varina, NC,27526

Duration: 24 months on W2 contract

• 
  Visa sponsorship is not available, now or in the near future, for this position
• .Must be able to work 1st and 3rd shift
• .1st shift hours 6:00 AM - 4:30 PM 3rd shift hours 6:00 PM - 5:00 AM
• .Assignment will start 1st shift but during busy season and needs candidate will need to be flexible to work 3rd shift hours as well

.
Job Descriptio

n:
To provide onsite deskside Tier 2 support performing the following duti

es:
Primary Duties for this r

• ole:
  Deploying new computers to replace old
• ones.Upgrading to window 11 fr
• om 10Imaging comp
• utersDisposing of outdated a
• ssetsStrong Software skills: PowerShell, python,
• etc.On your feet
• a lotMust be able to lift 50 p
• oundsMetatarsal safety boots required firs
• t dayLifting and moving pri

nters
Additional de

• tails:
  Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Service Now, following KB articles for problem resolution, and following unit specific pro
• cesses.Responsible for effective e-mail communications and ability to create and maintai
• n basicdocuments/
• recordsResponsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established proc
• edures.Maintains equipment, supplies, data supporting processes or oper

ations.
Job Requi

• rements:
  Knowledge of computing and networking concepts and fun
• damentalsAbility to use standard desktop load applications such as Microsoft Office plus intranet and internet f
• unctions.Knowledge of computer security policies and a general overall knowledge of computer security
• conceptsAbility to driv
• e locally1 year or more IT experience preferred, but recent college graduates will be c

onsidered
Education Req

• uirements:
  Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or