What are the responsibilities and job description for the Entry level Debt Collector position at Sunrise Family of Companies?
Sunrise Credit Services is hiring NOW!
Join our team of talented representatives and help customers resolve their bills! Our company handles calls for cell phone companies, colleges, universities, trade schools, banking, and credit card companies etc. If hired, you will be calling/taking calls from customers to arrange repayment of their overdue bill by phone. We are looking for candidates who can provide positive customer service experience, and work with consumers by phone to solve their debt obligations.
No experience? No problem!
We teach you everything you need to know during our basic training program. Our university style training will help prepare you for the position. After basic training you can take other courses through our in-house university that will help enrich your career!
We ask that you come prepared to learn and ready for success!
Preferred Skills
- Phone Etiquette
- Able to adapt to change
- Basic Math
- Basic Computer Skills
- Empathy
- Multitasking
Highlights
- Pay Starting at $18-19/hr
- Pay Differential for Bilingual Spanish Speakers
- Fixed Flexible Scheduling Available
- Paid Onsite Training
- Full-time and Part-Time positions available after training
- Growth and advancement opportunities
- Potential for Hybrid Work after 90 days (based on performance)
- Competitive benefits packages, including Medical/Dental/Vision/401K
Location
We are located in Melville, NY. Our office is located near Route 110 and the Long Island Expressway. We are 5 minutes from Farmingdale State College and Costco!
Hours
We operate from 8am-9pm Monday-Friday, and 8am-4pm on Saturdays.
Schedule
Choose a schedule that works for you!
We do offer shift flexibility, meaning you are able to select the shifts and other days you plan to work based on your availability, and the needs of your future team!
Full Timers are required, after training, to commit to Two (2) night shifts per week OR
One (1) night shift & One (1) Saturday per week
Hybrid
There is the potential for Hybrid work to become available to you based on performance; 60 days AFTER training has been completed. Hybrid schedules work the following ways:
- Full Time - 3 Days in-office & 2 Days at home.
- Part Time – Based on Your Individual Work Schedule
About our companies
We have been family owned and operated since 1974 and are celebrating 52 years in the industry!
Sunrise Credit Services is a debt collection agency. NetTel, USA is a first and Third-Party call center focusing on customer service, accounts receivable management, and payment processing.
We strive to maintain a trustworthy, professional, and ethical approach to accounts receivable management.
Job Types: Full-time, Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Referral program
- Vision insurance
Application Question(s):
- Approximately, how long would your commute be?
Education:
- High school or equivalent (Required)
Ability to Commute:
- Melville, NY 11747 (Required)
Work Location: In person
Salary : $18 - $19