Fintech Operations Specialist I - Reconciliation

Job Details

Description

At Sunrise Banks we are committed to a culture of trust and transparency that welcomes all.

Position Summary

The Fintech Operations Specialist - Reconciliation supports daily reconciliation activities across National Products, ensuring that all financial activity posted to bank accounts aligns with cardholder transactions and network funds movement. This role operates in a fast‑paced environment and provides critical oversight to maintain accuracy, integrity, and timeliness of financial data across multiple systems. ONSITE WORK REQUIREMENT - SIOUX FALLS, SD

Essential Functions

• Perform daily reconciliation of National Products accounts across multiple financial systems, including payment gateways, digital wallets, card processors, banks, and internal ledgers.
• Research and resolve discrepancies to maintain aging items under the 90-day aging standard.
• Assist in creating and maintaining accurate program funds flows.
• Support team members in resolving complex reconciliation issues for existing products.
• Work with Deposit Operation team to resolve outstanding ACH items.
• Partner with the data warehouse team to ensure accurate reporting for daily transaction activity.
• Verify that new products are in the flat files and reflected accurately in the daily recon reporting.
• Utilize existing SQL queries to troubleshoot issues and identify efficiencies.
• Analyze data in the flat files & understand how it affects operations and the overall products within National Products.
• Work with Processors, Program Managers and Database team on recon difference resolution.
• Assist with implementation efforts for new products or processes.
• May be asked to coach, mentor, or train others as subject matter expert when it comes to FinTech Reconciliation.
• Identify opportunities for process improvements and automation to enhance operational efficiency
• Prepare and provide requested documentation or information for Audit requests.
• Completes special projects and performs other responsibilities and duties assigned by management.
  
  

Supervisory Responsibilities

None

COMPETENCIES

• Sunrise Core Values
• Adaptability
• Communication
• Compliance
• Dependability & Flexibility
• Initiative
• Integrity
• Judgement
• Organizational Skills
• Productivity
• Professionalism
• Quality Service
• Teamwork
• Technical /PC Skills
• Work Quality
  
  

Education & Experience

• High school degree or GED required
• College degree in business related field preferred.
• Five (5) years’ related experience required.
• Experience in the Prepaid, Payments, financial industry.
• Exceptional attention to detail.
• Ability to organize and manage multiple tasks daily.
• Understanding of the funds flow life cycle.
• Excellent analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Experience or knowledge of bank accounting practices and principles of internal controls.
• Proficiency with Microsoft Office with fluency in data manipulation, importing and exporting using Excel.
• Experience in reconciliation processes associated with Fintech products.
• Proven ability to reconcile activity in various DDA and General Ledger accounts.
• Excellent verbal and written communication skills.
• Demonstrates the ability to work effectively with AI tools and maintains an open, curious approach to emerging technologies.
• This position will require primary attendance in the office with some limited remote or work from home options.
  
  

Compensation & Benefits

Annual Salary Range DOQ: $44,219 - $63,000

Eligible Benefits: Medical, Dental, Vision, FSA, Life, STD/LTD, PPL, PTO, PVTO, 401k and more. Visit www.sunrisebanks.com for more details.