What are the responsibilities and job description for the Front Desk Receptionist-Bellevue position at Sunrise Acupuncture and Wellness?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to join our dynamic acupuncturist team in Bellevue. This vital role serves as the first point of contact for visitors and callers, ensuring a welcoming and professional environment. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for delivering exceptional customer service. You will manage phone systems, handle administrative tasks, and support office operations to keep everything running smoothly. If you thrive in a fast-paced setting and enjoy assisting others, this opportunity is perfect for you! Responsibilities
- Greet patients warmly and professionally, check in and direct them to the treatment room
- Answer phones and respond to inquiries
- Manage appointment scheduling and billing system
- Relay insurance benefit information to patients as provided
- Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping with Excel or similar tools
- Keep the front desk area organized and running smoothly
- Provide customer support by addressing inquiries promptly and professionally, ensuring a positive experience for all clients and visitors
Qualifications
- Proven experience in front desk or receptionist roles within an medical office environment is preferred
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational skills with the ability to multitask efficiently in a busy setting
- Bilingual abilities are highly desirable to serve diverse clientele effectively (English and Chinese)
- Demonstrated customer service expertise with a friendly demeanor and professional phone etiquette
- Familiarity with office management procedures such as filing systems, calendar management, and bookkeeping (QuickBooks preferred)
- Clerical experience including proofreading, typing accuracy, and document organization
- Ability to handle multiple responsibilities with excellent time management skills
Join us to be part of a vibrant team committed to creating a welcoming environment while supporting our daily operations. We value proactive individuals who bring enthusiasm and professionalism to every interaction!
Pay: $22.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $22 - $25