What are the responsibilities and job description for the Dental Scheduling Coordinator position at Sunnyside Dentistry?
Job Overview
We are seeking a dynamic and detail-oriented Dental Scheduling Coordinator to join our vibrant dental practice. In this pivotal role you will ensuring a seamless scheduling experience while managing appointment logistics with precision. Your energetic approach and excellent communication skills will help foster a welcoming environment, streamline office operations, and support the delivery of exceptional patient care. This position offers an exciting opportunity to contribute to a thriving dental team dedicated to improving oral health and patient satisfaction.
Duties
- Coordinate and manage patient appointments using dental practice management software Practice By numbers and Dentrix, ensuring optimal scheduling efficiency.
- Answer multi-line phone systems with professional phone etiquette, providing clear information and scheduling assistance to patients.
- Review and update patient records while maintaining compliance with HIPAA regulations.
- Assist patients with intake procedures, including collecting dental history, updating documentation, and explaining treatment plans.
- Facilitate communication between patients and clinical staff to coordinate care plans and appointment follow-ups.
- Manage our reactivation system allow for optimum patient care while filling the schedule.
Requirements
- Proven experience at a dental front desk or reception duties within a clinical setting.
- Strong knowledge of dental terminology.
- Familiarity with Dentrix, and experience with PBN is a plus.
- Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel), multi-line phone systems, and typing (10 key).
- Understanding of HIPAA regulations to ensure patient confidentiality and data security at all times.
- Bilingual abilities are highly desirable to serve diverse patient populations effectively.
- Exceptional customer service skills with the ability to handle inquiries professionally via phone or in person.
- Strong organizational skills with attention to detail for documentation review and appointment scheduling accuracy.
- Ability to work efficiently in a fast-paced environment while maintaining a positive attitude and professionalism. Join our team as a Dental Scheduling Coordinator where your enthusiasm meets your expertise! Help us deliver outstanding patient experiences by ensuring smooth scheduling operations while supporting our commitment to quality dental care. We value energetic professionals who thrive on making a difference every day!
Pay: $24.00 - $26.00 per hour
Expected hours: 32.0 per week
Benefits:
- 401(k)
- Employee discount
- Free parking
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $24 - $26