What are the responsibilities and job description for the Dental Receptionist position at Sunnyside Dental, PC?
Job Overview
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team This vital role is the first point of contact for patients and visitors, ensuring a welcoming environment while managing essential administrative tasks. You will coordinate patient appointments, verify insurance coverage, handle medical and dental records, and provide exceptional customer service. Your energetic approach and attention to detail will help streamline daily operations and enhance patient experiences. This paid position offers an exciting opportunity to grow within a supportive healthcare environment dedicated to excellence in dental care.
Responsibilities
- Greet patients warmly, answer multi-line phone systems, and manage patient check-in and check-out processes with professionalism and efficiency
- Schedule appointments accurately using dental practice management software such as Dentrix, ensuring optimal clinic flow
- Verify insurance coverage, process claims, and handle billing inquiries utilizing systems like Meditech, Epic, or Athenahealth
- Manage office administrative tasks such as filing dental records, managing correspondence, and maintaining organized medical files
- Assist with insurance verification processes and coordinate care plans by reviewing medical documentation and ensuring proper coding practices
- Demonstrate excellent phone etiquette while handling appointment scheduling, patient inquiries, and follow-up calls efficiently
Experience
- Prior clinic or dental office experience is highly preferred; familiarity with dental terminology and dental billing practices is a plus
- Strong computer skills with proficiency in Microsoft Office, dental practice management software (Dentrix Ascend)
- Knowledge of HIPAA regulations related to health information management and confidentiality standards
- Excellent customer service skills with a friendly demeanor and professional phone etiquette
- Ability to handle multiple tasks simultaneously while maintaining accuracy in data entry and documentation review
Join us in delivering outstanding dental care by providing exceptional administrative support We are committed to fostering a positive work environment where your skills are valued and your growth is supported. This role is essential in ensuring smooth clinic operations while making a difference in patients' lives every day.
Pay: $ $25.00 per hour
Work Location: In person
Salary : $25