Demo

Order Processing Specialist

Sunny Sky Products
Tinley Park, IL Full Time
POSTED ON 11/17/2025
AVAILABLE BEFORE 12/17/2025
Job Summary

This position acts as a primary order processer and customer liaison by providing accurate order data processing and by resolving order-related discrepancies with our customer base to ensure that orders are processed according to policies and customer requirements.

Major Job Functions

  • Accurately enter customer purchase orders data received through various modes
  • Verify order details such as product, quantities, pricing, and shipping information to ensure accuracy
  • Ensure all incoming orders are processed in a timely manner and are in line with Sunny Sky standards
  • Develop and maintain a vast knowledge of products and services offered
  • Provide prompt order updates and exceptional customer service on order inquiries in a professional manner
  • Coordinate with Accounts Receivable to mitigate credit risk
  • Work with production and distribution teams to understand order status and fulfillment times
  • Be aware of customer trends and other considerations to provide observations and updates to the operations team

Required Skills/Abilities/Education

  • Previous experience in high volume data entry with a large customer base
  • Strong attention to detail and ability to maintain accuracy while working with large volumes of data in a fast-paced environment
  • Strong problem-solving skills and the ability to adapt to changing priorities
  • Ability to multi-task, prioritize and possess strong time management in a fast-paced environment
  • Highly organized with excellent communication skills
  • Knowledge with logistics; LTL, TL and freight rates
  • Excellent customer service skills and the ability to build and maintain strong working relationships with co-workers, customers, and other departments across multiple manufacturing facilities
  • Knowledge of Microsoft Office and other common technology platforms/tools
  • Previous experience working in an ERP system, knowledge in SAP a plus
  • Understanding of EDI and other methods of receiving orders
  • HS/GED

Salary.com Estimation for Order Processing Specialist in Tinley Park, IL
$46,435 to $56,269
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