What are the responsibilities and job description for the Claims Coordinator (Bilingual English/Spanish) position at Sunmed International?
Location: Doral, FL (In Office)
Company: SunMed International
SunMed International is a leading international medical assistance and cost containment company providing services to travel insurance companies, cruise lines, and international organizations worldwide.
We are looking for a Bilingual Claims Coordinator to join our growing team. The ideal candidate is organized, dependable, and thrives in a fast-paced environment. This role requires someone who can effectively negotiate with healthcare providers, manage multiple priorities simultaneously, and communicate professionally with hospitals, clinics, and international clients.
Responsibilities
- Review and process international medical claims.
- Negotiate hospital and provider invoices to achieve cost savings.
- Communicate with hospitals, clinics, physicians, and insurance partners.
- Track claim progress and maintain accurate documentation.
- Coordinate with internal departments to ensure timely claim resolution.
- Handle multiple active claims while meeting deadlines.
- Maintain confidentiality and professionalism at all times.
Requirements
- Fluent in English and Spanish (spoken and written).
- Previous experience in medical claims, healthcare administration, medical billing, insurance claims, collections, provider relations, or medical customer service.
- Strong negotiation and communication skills.
- Excellent memory and attention to detail.
- Highly organized with the ability to multitask efficiently.
- Comfortable working under pressure and meeting deadlines.
- Reliable, punctual, and accountable.
- Strong computer skills, including Microsoft Office and the ability to learn new software quickly.
Preferred Qualifications
- Experience working with hospitals, clinics, insurance companies, TPAs, or medical assistance companies.
- Knowledge of medical terminology is a plus but not required.
- Experience negotiating medical invoices is highly desirable.
What We’re Looking For
We value attitude and work ethic just as much as experience. We’re looking for someone who:
- Takes ownership of their work.
- Learns quickly.
- Thinks critically and solves problems independently.
- Works well in a team environment.
- Remains calm under pressure.
- Is committed to providing outstanding service.
If you’re looking to grow with an international company where your work has a direct impact, we’d love to hear from you.
Pay: $19.00 - $24.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $19 - $24