What are the responsibilities and job description for the Merchandising Operations Coordinator position at sundial?
Work Location Edmonton Corporate Office About the Role The Merchandising Operations Coordinator supports the day-to-day execution of merchandising operations for SNDL’s Cannabis Retail segment. Reporting to the Senior Manager, Category Management & Merchandising Operations, this role ensures accurate and timely execution across pricing, promotions, and master data processes. This position is critical to maintaining operational continuity across stores and digital channels, ensuring product information, pricing, and promotional activities are correctly configured within systems to support the customer experience and commercial objectives. Key Responsibilities Master Data & Product Information Management Execute new item setup and maintain ongoing product information accuracy within D365 F&O and Plytix Perform routine data audits to ensure completeness and alignment with master data standards Maintain product hierarchies, attributes, and categorization as required Pricing & Promotion Execution Create, update, and validate pricing structures, discounts, and promotional setups in accordance with approved plans Support weekly price book and planogram setup, ensuring accuracy prior to deployment Identify discrepancies and coordinate timely resolution Ticket Management & Issue Resolution Monitor the Product Management ticket board and ensure timely triage and resolution of requests Support investigation and resolution of website pricing issues in partnership with Business Technology Escalate complex issues as appropriate Process Support Document and maintain SOPs to support consistent execution Assist in testing and implementation of system enhancements and new ERP functionality Support process improvement initiatives led by the Merchandising Operations team Merchandising Operations Reporting Prepare and maintain standard operational reports using ERP and ticket data Support weekly and ad hoc reporting related to pricing, promotions, and master data Perform data validation and reconciliation to ensure accuracy of outputs Success Measures Accuracy of product, pricing, and promotional data Timeliness of execution Reduction in store-level issues related to merchandising errors Reliability of operational reporting Stakeholder satisfaction across Category, Retail, and Supply Chain teams Qualifications Bachelor’s degree in Business, Supply Chain, Analytics, Information Systems, or related field 0–2 years of experience in retail, merchandising operations, pricing & promotions, master data, analytics, or similar functions Strong attention to detail and organizational skills Analytical mindset with the ability to identify discrepancies and resolve issues Intermediate to advanced Excel proficiency; comfortable working with structured datasets Familiarity with ERP systems (Microsoft Dynamics 365 F&O preferred) Exposure to Product Information Management systems (Plytix preferred) Strong written and verbal communication skills What Makes SNDL a Great Place to Grow: Competitive compensation including performance-based bonuses and annual salary reviews. Comprehensive health and dental benefits, including a Healthcare Spending Account. Three weeks of paid vacation with annual rollover. Flexible, hybrid work arrangements to support work-life balance. Recognition and rewards programs that celebrate individual and team achievements. Employee & Family Assistance Program (EFAP) with mental health, financial, and family support. Employee perks and discounts program, offering savings across fitness, wellness, lifestyle, retail, and everyday services We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process. Targeted compensation - $57,000 - $63,000 About SNDL SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis. We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate. Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences. Rate Of Pay 63000 CAD Salary Plan Learn more about SNDL SNDL is a vertically integrated, multi- segment, multi-banner retail operator, and Canada’s largest regulated product platform. To learn more about SNDL– please watch the video below: https://sndl.com/Overview/Videos/default.aspx#gallery-1