What are the responsibilities and job description for the Keyholder position at sundial?
Work Location Cost Cannabis Lloydminster About the Role About Us COST Cannabis is a leading cannabis retailer with simple and relatable goals. It is our belief that cannabis is to be safe and accessible to everyone. We strive to support all aspects of the local community and seek to hire directly from the neighborhoods we affiliate with to add stable, fulfilling, and enjoyable employment to those communities. About the Role COST Cannabis is looking for a motivated Keyholder to support daily retail operations and lead by example on the sales floor. This role is ideal for someone with retail leadership experience who enjoys coaching teams, delivering great customer experiences, and working in a fast-paced environment. What You’ll Do Create a welcoming experience for every customer Provide product recommendations and cannabis education Support daily operations including merchandising and store upkeep Operate the POS, handle payments, and issue receipts Restock shelves, receive deliveries, and complete basic inventory checks Ensure compliance with cannabis regulations, including ID verification About You Previous retail, customer service, or hospitality experience Strong communication skills and a customer-first attitude Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell) Minimum age requirement based on province (18/19 ) Ability to stand for extended periods and lift up to 40 lbs Eligible to pass a Criminal Record Check Why You’ll Love Working With Us Career growth and internal promotion opportunities In-depth product training and ongoing learning Supportive, team-oriented environment Employee product discounts across our retail banners Competitive wages and flexible scheduling options Employee & Family Assistance Program (EFAP) available to all employees, offering confidential 24/7 mental health, wellness, financial, and family support Additional benefits available to full-time employees, including health, dental, prescription drug coverage, and paid vacation. Our Commitment to Diversity, Equity and Inclusion At COST Cannabis, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to contribute. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic. About SNDL SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis. We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate. Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences. Learn more about SNDL SNDL is a vertically integrated, multi- segment, multi-banner retail operator, and Canada’s largest regulated product platform. To learn more about SNDL– please watch the video below: https://sndl.com/Overview/Videos/default.aspx#gallery-1