What are the responsibilities and job description for the Operations Manager RIA position at Suncap Technology?
Operations Manager - Boca Raton, FL (Onsite)
Our client is a well-established, highly respected Registered Investment Advisory (RIA) firm seeking an experienced Operations Manager to work on-site in Boca Raton, overseeing the day-to-day operational functions of the business and supporting the firm's continued growth. This is a unique opportunity to join a close-knit team that offers outstanding work-life balance, exceptional employee retention, and a clear long-term career path into executive leadership.
The ideal candidate is an experienced RIA operations professional who enjoys wearing multiple hats, improving processes, supporting advisors, and serving as a key resource across operations, HR administration, technology, and compliance.
Responsibilities
• Manage the firm's day-to-day operational functions and internal workflows.
• Partner with firm leadership to improve operational efficiency and scalability.
• Coordinate employee onboarding, orientation, and new hire training.
• Assist with HR administration, employee benefits, and personnel-related processes.
• Process payroll and maintain employee records using BambooHR (or similar HRIS/payroll platform).
• Serve as the primary operational liaison with the firm's Compliance department to ensure internal processes align with regulatory requirements.
• Support advisor operations, account administration, and custodial relationships.
• Coordinate with third-party vendors and technology providers.
• Develop, document, and improve operational procedures and best practices.
• Create reports, presentations, and operational analyses using Microsoft Excel and PowerPoint.
• Manage and organize firm documentation using Microsoft OneDrive and other cloud-based systems.
• Provide operational support for firm initiatives, projects, and strategic growth.
Qualifications
• Minimum 10 years of operations experience within a Registered Investment Advisory (RIA) firm is required.
• Strong understanding of RIA operational workflows and advisor support.
• Experience working with Fidelity and Charles Schwab custodial platforms.
• Experience with Orion Advisor Technology is preferred.
• Experience with Wealthbox CRM is a plus.
• Previous experience with HR administration, including onboarding, employee benefits, and new hire training.
• Payroll experience, preferably using BambooHR or a similar platform.
• Advanced proficiency with Microsoft Excel, PowerPoint, Outlook, and OneDrive.
• Excellent organizational, multitasking, and project management skills.
• Strong written and verbal communication skills.
• Self-motivated, collaborative, and able to thrive in a fast-paced environment.
Compensation & Benefits
• Base Salary: plus Performance Bonus
• 100% employer-paid health insurance for employees
• Safe Harbor 401(k) with company match
• Paid Time Off
• Employee Stock Plan
• Full-time onsite position in Boca Raton, FL
Why Join This Firm?
This is a rare opportunity to join a collaborative, 13-person boutique wealth management firm where employees genuinely enjoy coming to work. The firm has built an outstanding culture centered on teamwork, work-life balance, and long-term employee success. Team members tend to stay for many years because of the supportive environment and opportunities for professional growth.
For the right individual, this role offers a clearly defined career progression with the opportunity to advance into executive leadership roles as the firm continues to grow.