What are the responsibilities and job description for the Field Service Coordinator position at Sunbelt Solomon?
Brief Description
Sunbelt Solomon is a leading provider of electrical power solutions, specializing in transformer manufacturing, distribution, and lifecycle services. With a strong commitment to safety, reliability, and sustainability, we support industries across North America with innovative, customer-focused energy solutions. Our family of companies includes subsidiaries such as Power Solutions Group, enabling us to deliver comprehensive, end-to-end support for our customers’ power infrastructure needs. We are driven by teamwork, integrity, and a shared dedication to powering progress in the communities we serve.
Position Overview
The Field Service Coordinator plays a vital role in supporting electrical testing projects by ensuring smooth scheduling, accurate documentation, and strong communication between clients, technicians, and internal teams. This position helps maintain compliance with IEEE standards, safety regulations, and customer expectations while contributing to efficient and successful project execution.
Key Responsibilities
Where Potential Powers Progress
At Sunbelt Solomon, we believe progress starts with people — their ideas, their expertise, and their drive to make energy work better. With more than a century of combined experience, we deliver full-lifecycle power, energy, and automation solutions across the Americas.
From our 39 locations and a team of over 1,600 skilled professionals, we serve nearly every industry with the people, products, and insight needed to keep the electricity running. Our solutions span low-, medium-, and high-voltage systems, covering the complete electrical lifecycle, from design and engineering to operation, maintenance, modernization, and sustainable decommissioning. We’re known for our expertise in remanufacturing electrical equipment, including transformers and switchgear, and for providing flexible, reliable temporary power rental solutions. Through the Sunbelt Solomon family of brands, including Trinity Power, Magna IV Engineering, and Power Solutions Group, we combine deep technical field experience with advanced engineering and turnkey project delivery.
Together, we help customers optimize performance, extend asset life, and achieve sustainability goals while building a more resilient, efficient energy future. At our core, we’re powered by people — innovators, engineers, technicians, and problem solvers — all working together to deliver energy solutions that move industries forward.
Mission, Purpose, Vision & Core Values
In developing our mission, purpose, vision and core business values, we engaged in a thoughtful process that incorporated the combined principles of our family of companies and reflects our commitment to valuing our history and investing in our people, services, and products.
Sunbelt Solomon offers a comprehensive, highly competitive benefits package to employees who work 30 hours per week or more following 90 days of employment. Benefits include but are not limited to medical, dental, vision, FSA/HSA, 401k with company match, life insurance and disability, paid vacation, sick time, and holiday. Temp employees are not eligible for company benefits.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pre-Employment Screening
Following an offer of employment all candidates are required to complete a background check and drug screen prior to being cleared to start employment. A physical and respiratory fit test may also be required based on the job responsibilities and location of the position.
Sunbelt Solomon is a leading provider of electrical power solutions, specializing in transformer manufacturing, distribution, and lifecycle services. With a strong commitment to safety, reliability, and sustainability, we support industries across North America with innovative, customer-focused energy solutions. Our family of companies includes subsidiaries such as Power Solutions Group, enabling us to deliver comprehensive, end-to-end support for our customers’ power infrastructure needs. We are driven by teamwork, integrity, and a shared dedication to powering progress in the communities we serve.
Position Overview
The Field Service Coordinator plays a vital role in supporting electrical testing projects by ensuring smooth scheduling, accurate documentation, and strong communication between clients, technicians, and internal teams. This position helps maintain compliance with IEEE standards, safety regulations, and customer expectations while contributing to efficient and successful project execution.
Key Responsibilities
- Schedule field service (FS) jobs in Salesforce (SFL), coordinating customer appointments, technician availability, equipment, and materials.
- Manage work orders—including purchase orders, drawings, estimate forms, and job site photos—using tools such as PowerDB, Salesforce, and Microsoft Office Suite.
- Maintain consistent, professional communication with clients regarding schedules, responsibilities, and project updates.
- Coordinate labor, transportation, and material deliveries to ensure technicians and equipment arrive on site as scheduled.
- Monitor project progress, update schedules, and provide status reports to the Project Manager and Operations Manager as needed.
- Prepare technical reports and maintain detailed project logs to support accurate and timely reporting.
- Identify and implement process improvements to enhance project efficiency and effectiveness.
- High school diploma or GED required, associate degree preferred.
- 3–5 years of experience in coordination or project management preferred, ideally in electrical testing or a related industry.
- Strong organizational and multitasking skills, with the ability to manage multiple projects in a fast-paced environment.
- Excellent written and verbal communication skills, with the ability to communicate clearly and professionally across all levels of the organization.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook); familiarity with MS Project and Salesforce (SFL) is a plus.
- Basic understanding of electrical testing processes or willingness to learn NETA standards.
- Knowledge of safety regulations (NFPA 70E, OSHA) is an advantage.
- Demonstrates strong work ethic, accuracy, and attention to detail.
- Ability to work independently, prioritize tasks, and collaborate effectively across project teams.
- Strong problem-solving skills; mathematical or technical experience is a plus.
- Must pass pre-employment drug screen, background check, and reference check.
- Eligible to work in the United States without employer-sponsored visa support.
Where Potential Powers Progress
At Sunbelt Solomon, we believe progress starts with people — their ideas, their expertise, and their drive to make energy work better. With more than a century of combined experience, we deliver full-lifecycle power, energy, and automation solutions across the Americas.
From our 39 locations and a team of over 1,600 skilled professionals, we serve nearly every industry with the people, products, and insight needed to keep the electricity running. Our solutions span low-, medium-, and high-voltage systems, covering the complete electrical lifecycle, from design and engineering to operation, maintenance, modernization, and sustainable decommissioning. We’re known for our expertise in remanufacturing electrical equipment, including transformers and switchgear, and for providing flexible, reliable temporary power rental solutions. Through the Sunbelt Solomon family of brands, including Trinity Power, Magna IV Engineering, and Power Solutions Group, we combine deep technical field experience with advanced engineering and turnkey project delivery.
Together, we help customers optimize performance, extend asset life, and achieve sustainability goals while building a more resilient, efficient energy future. At our core, we’re powered by people — innovators, engineers, technicians, and problem solvers — all working together to deliver energy solutions that move industries forward.
Mission, Purpose, Vision & Core Values
In developing our mission, purpose, vision and core business values, we engaged in a thoughtful process that incorporated the combined principles of our family of companies and reflects our commitment to valuing our history and investing in our people, services, and products.
- Mission: Through a culture of integrity, bold innovation, and customer-centricity we create value for our partners and team members with safe and reliable electrical power solutions and services.
- Purpose: To enhance the lives of our team members and partners through sustainable products and services in the communities we serve.
- Vision: To be the leading provider of customized electrical power solutions and services.
- Core Values:
- People: The core of our success.
- Safety: It’s in our DNA.
- Strategic: We forge our own future.
- Sustainability: Industry leaders in power distribution life cycle management.
- Performance: Delivering excellence at every opportunity.
Sunbelt Solomon offers a comprehensive, highly competitive benefits package to employees who work 30 hours per week or more following 90 days of employment. Benefits include but are not limited to medical, dental, vision, FSA/HSA, 401k with company match, life insurance and disability, paid vacation, sick time, and holiday. Temp employees are not eligible for company benefits.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pre-Employment Screening
Following an offer of employment all candidates are required to complete a background check and drug screen prior to being cleared to start employment. A physical and respiratory fit test may also be required based on the job responsibilities and location of the position.