What are the responsibilities and job description for the AV Supervisor position at Sun Valley Resort?
The Audio/Visual Supervisor assists and supports the Manager of the Audio-Visual Department. They will lead the audio-visual team through daily tasks, read banquet event orders, and coordinate with various departments to meet their needs.
Duties & Responsibilities:
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Attend staffing, catering, and any scheduled pre-conference meetings as needed
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Organize and assign work to others, maintain BEO Log accuracy, and advise others of changes
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Use paperwork to guide daily activities and support guests
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Praise, discipline, and counsel staff as necessary to maintain positive morale
- Ensure compliance with safety standards
- Seek council from management when needed
- Maintain and clean all A/V equipment and supplies
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Address all guest concerns in a timely and professional manner
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Update paperwork after events to bill clients accurately and verify pricing exceptions and modifications
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Arrange shift scheduling if the manager is not available and confirm it before posting
Qualifications:
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Strong Technical Background - preferably in A/V events
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People Management experience- preferably in A/V events
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Customer service experience - preferably in hospitality or A/V events
- Attention to detail
- Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching
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Can safely lift and/or move up to 25 pounds frequently and occasionally lift and/or move up to 50 pounds