What are the responsibilities and job description for the Bilingual Spanish -Account Coordinator- Clinical Field Specialist position at Sun Scientific?
Clinical Field Specialist- MEDICAL DEVICE - Bilingual in Spanish is required !
Coverage Locations can be within NY Metro area.
Full-Time - Compensation: $46,000-$52,000( Commensurate with experience)
ROLE OVERVIEW
We are seeking a driven and detail-oriented Clinical Field Specialist to join our growing MedTech team. In this patient-facing, field-based role, you will serve as the primary clinical liaison—partnering with internal teams, healthcare providers, and patients to support every stage of the care pathway: from patient identification and coverage verification through product fitting, education, and outcomes follow-up.
Your impact will be defined by clinical expertise, service excellence, and operational follow-through—ensuring patients access therapy and providers can integrate it seamlessly into daily clinical workflows.
WHY JOIN US
Join a mission-driven MedTech organization advancing patient outcomes through clinical partnership, field-based support, and operational excellence. This role offers direct, meaningful impact, every interaction you have improves a patient's access to therapy and a provider's ability to deliver it.
Mission-aligned work with visible, measurable patient outcomes
Collaborative team environment with strong internal support infrastructure
Opportunity to grow your clinical career in a high-impact, field-based MedTech role
Competitive hourly compensation with experience-based increases
KEY RESPONSIBILITIES
Patient & Provider Support
Deliver on-site clinical support to physicians, nursing staff, and allied health teams through patient evaluation, product ordering, fitting, and follow-up visits
Serve as the primary point of contact for patient education on product application, compliance, and outcomes—ensuring confidence and adherence from day one
Provide hands-on support in wound care, lymphedema, vascular, rehabilitation, or compression therapy environments as required by territory needs
Order Management & Documentation Collaborate with internal support teams to ensure accurate clinical documentation, insurance coverage requirements, and timely order minimizing delays to patient access
Maintain precise, up-to-date records of patient status, field activity, and case progress within CRM/documentation systems
Clinical Workflow Integration
Partner with healthcare teams to build efficient, repeatable protocols for product utilization—reducing friction and improving consistency across provider sites
Identify and communicate field-level insights to internal teams to drive continuous improvement in patient experience and operational outcomes
Travel throughout assigned region to support patient needs, clinical fittings, and partner facility engagement
QUALIFICATIONS
2–3 years of clinical or patient-facing healthcare experience (e.g., Medical Assistant, Physical Therapist Assistant, Certified Nursing Assistant, or comparable role)
Demonstrated ability to deliver hands-on patient support in a clinical or field-based setting with professionalism and compassion
Clear, effective communicator with both clinical professionals and patients across diverse demographics
Highly organized and self-directed—able to manage multiple active patient cases across geographically dispersed locations without close supervision Comfortable with regional travel including overnight stays and drives of 5 hours; travel expectation approximately 50–75% of the time
PREFERRED SKILLS & EXPERIENCE
Experience in DME, compression therapy, lymphedema management, wound care, or vascular/rehabilitation settings
Familiarity with patient education, clinical fittings, prior authorization, or care coordination workflows
Exposure to insurance verification or payer requirements common in DME/HME environments Bilingual proficiency in Spanish is a strong plus
Apply now to join a team where your clinical expertise creates real-world impact.
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Language:
- Spanish (Required)
Work Location: In person
Salary : $23 - $25