What are the responsibilities and job description for the Customer Service Loan Specialist - 231 position at Sun Loan Company?
Hiring Immediately!
For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico.
Sun Loan Company is currently looking for reliable, ambitious, and exceptional Customer Service Loan Specialists to join our dynamic team! Our ideal candidate is a positive, coachable, and dependable team-oriented individual who is driven to provide 5-star customer service in a professional, positive, and friendly manner.
As a Customer Service Loan Specialist, you will be the face of Sun Loan, interacting daily with our customers both in-person and over the phone. In our small team environment, each person plays an important role in the company's success, supporting customers within the community in problem-solving their financial needs.
Job duties include:
- Assess customer's loan needs and provide valuable solutions.
- Process new loans and manage communication regarding account status.
- Execute collection calls on overdue accounts.
- Generate new sales leads through marketing and community networking.
- Other duties as assigned.
Must have availability to work:
- Monday - Thursday 8:30 am - 5:30 pm.
- Fridays 8:30 am - 6:00 pm.
- Saturdays 8:30 am -12:30 pm (rotational basis related to office needs).
- Some overtime may be required.
- No Sundays!
Best in the Business Benefits include:
- Low deductible medical plan.
- Other benefits include dental, vision, life insurance, AD&D.
- Industry-related tuition reimbursement.
- Paid time off.
- Competitive pay
- Mileage reimbursement.
- Comprehensive paid training for success.
- 401k with company match.
Benefits - Why Sun Loan Is Your Ideal Workplace
- Low-deductible, affordable medical plans, including medical, dental, and vision
- Telehealth access
- On-demand pay
- Competitive salary based on factors such as location, skills, knowledge, competencies, and experience
- 401(k) with company match
- Paid Time Off, including holidays, vacation, and sick time
- Bonus opportunities
- Career development and advancement paths
- Formal and comprehensive training program
Work Authorization Notice
Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship.
This means:
- Work Authorization Required: Candidates must already possess valid U.S. work authorization permitting employment with any employer.
- No Visa Sponsorship Provided: Sun Loan is unable to sponsor employment visas (e.g., H-1B, O-1) or assume responsibility for transferring existing sponsorships.
Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
HP123
Sun Loan is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.