HCBS Direct Service Professional

Second Chances Comprehensive Services LLC is a compassionate, CARF-accredited organization dedicated to serving at-risk youth and individuals within our communities. Our mission is rooted in reducing risk factors, addressing health and safety concerns, and delivering the highest quality of mental health care.

We proudly serve communities throughout Hopewell, Virginia Beach, Chester, and Emporia, Virginia, providing comprehensive, community-based services designed to empower individuals and strengthen family systems.

At Second Chances, we believe in fostering independence, promoting stability, and helping individuals achieve the mental wellness needed for a meaningful “second chance” at life.

Compensation & Benefits

• Competitive compensation based on experience
• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability options
• Paid Time Off (PTO)
• Ongoing training, mentorship, and professional development opportunities
• A meaningful career making a direct impact in your community

Equal Employment Opportunity Statement

Second Chances Comprehensive Services is committed to Equal Employment Opportunity for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

Americans with Disabilities Act (ADA)

Second Chances Comprehensive Services is committed to providing reasonable accommodations to qualified individuals with disabilities. Applicants and employees must be able to perform essential job functions with or without reasonable accommodation, which will be determined on a case-by-case basis in accordance with applicable law.

Position Summary

Full-Time | Multiple Shifts Available (7:00 AM – 3:00 PM, 3:00 PM – 11:00 PM, 11:00 PM – 7:00 AM)

Second Chances Comprehensive Services is seeking a dedicated and reliable Direct Support Professional (DSP) to support individuals with mental health and developmental needs.

The DSP plays a critical role in implementing individualized treatment and behavioral support plans, promoting independence, and ensuring a safe and structured environment. Services are provided across various settings including group homes, private residences, and community-based environments.

Primary Responsibilities

Skill Development

• Teach and reinforce daily living skills including budgeting, cooking, and social interaction
• Support clients in achieving individualized goals outlined in service plans

Behavioral Support

• Implement behavior intervention plans
• Utilize de-escalation techniques and crisis management strategies

Activities of Daily Living (ADLs)

• Assist with personal hygiene, grooming, and dressing
• Support meal preparation and medication administration as applicable

Community Integration

• Facilitate participation in community activities, employment, and social engagements
• Promote independence and social inclusion

Advocacy & Documentation

• Advocate for client rights and well-being
• Maintain accurate, timely, and compliant documentation, including progress notes

Qualifications

Education

• High School Diploma or GED required
• Additional education in Human Services or related field preferred

Certifications

• CPR and First Aid required (or willingness to obtain)
• TOVA and medication administration training preferred or provided

Skills & Competencies

• Strong interpersonal and communication skills
• Demonstrated empathy, patience, and professionalism
• Ability to remain calm and effective in high-stress situations

Requirements

• Valid driver’s license with a satisfactory driving record
• Ability to successfully pass all required background checks (including DSS and fingerprinting)

Physical & Scheduling Requirements

• Ability to stand, walk, and remain active for extended periods
• Capability to lift or assist individuals up to 50 lbs
• Flexibility to work varied shifts including evenings, overnight, weekends, and holiday

Why Join Us?

At Second Chances, you are not just taking a job—you are building a career that makes a real difference. You will be part of a mission-driven team committed to empowering youth, strengthening families, and transforming communities.

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