Repair Technician

Repair Technician

Location: Rock Hill, SC
Join a team that’s raising the bar — and the ceiling.

Who We Are

At Summit Stairs & Millwork, we take pride in building high-quality stairs and millwork products — and in the people who make that possible every day. From the production floor to the front office, our team brings craftsmanship, hard work, and a commitment to getting the job done right.

We’re part of the MBP Group, a family of building product brands that includes Marwin, HB&G Building Products, Millwork 360, and SS Industries (SSI). Together, we support residential and commercial construction projects across the country with a shared focus on quality, service, and solutions that make our customers’ jobs easier.

If you’re looking to join a company where your work matters — and where every role contributes to the bigger picture — you’ll find it here.

Where You Come In

As a Repair / Claims Technician, you’ll be responsible for completing field repairs to stair and millwork products, ensuring everything meets Summit’s high standards. This hands-on role includes assessing product issues, performing skilled carpentry repairs, and traveling to customer locations throughout the Charleston, SC area.

We’re looking for a detail-oriented problem solver who can work independently, communicate clearly, and consistently deliver excellent service.

What You’ll Do

• Travel to customer sites to inspect and complete repairs on staircases, treads, and related products.

• Diagnose issues and determine necessary repairs with accuracy and efficiency.

• Use hand and power tools to perform carpentry tasks with precision and craftsmanship.

• Ensure all work is completed to company standards and customer satisfaction.

• Communicate effectively with customers, builders, and internal teams.

• Document repair activities and submit necessary reports or photos.

• Maintain a clean and safe work area, including inside company vehicle.

• Identify recurring issues and suggest improvements to reduce future claims.

What You Bring

• Proven experience in carpentry, woodworking, or a related trade.

• Strong troubleshooting skills and the ability to resolve issues independently.

• Proficiency with hand and power tools used in repair and finish work.

• Excellent attention to detail and pride in craftsmanship.

• Valid driver’s license and ability to travel to job sites.

• Professional demeanor and strong customer service mindset.

• Physical ability to lift/move materials and perform hands-on work throughout the day.

Why Summit

We’re building more than products — we’re building a team. At Summit, every role matters, and every person has the opportunity to grow, lead, and make an impact. If you're ready to take ownership of your work, build strong systems, and lead with purpose — we’d love to meet you.

Summit Stairs & Millwork is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.