What are the responsibilities and job description for the Medical Front Desk Receptionist position at Summit Physical Therapy Inc.?
Job Summary:
We are a small private practice clinic, focused on delivering personalized, one-on-one physical therapy in Tualatin. We are seeking an organized and detail-oriented Front Desk Receptionist to join our healthcare team!
Who You Are:
Do you have a kind and compassionate demeanor? Can you convey a smile over the phone? As the first and last impression of our office, the front desk plays a key role in ensuring that every patient interaction is smooth, professional, and warmly welcoming. You'll also be the face and voice of our office for interactions with other medical offices. Excellent communication skills, especially over the phone, are a must.
If you are seeking a job that is focused on providing top-notch customer service in a comfortable yet professional environment, without the hectic drama of a large clinic, then this is the position for you!
What You'll Be Doing:
- Greeting patients with a welcoming smile :)
- Answering calls and returning voicemails
- Entering new patients into the system
- Collecting co-pays
- Scheduling patients/handling cancellations and changes
- Verifying insurance coverage and benefits
- Obtaining insurance authorizations
- Managing incoming referrals/faxes
- Ordering office supplies
- Create/maintain patient charts
- Handle incoming mail
- Prepare weekly bank deposits
- Maintain patient and physician mailing lists
- Other clerical duties as needed (filing, proofreading, etc)
Required Skills:
- High school diploma
- 2 years of customer service or front desk experience
- A compassionate and understanding demeanor
- Excellent written and verbal communication, especially over the phone
- Able to multitask effectively, including coping with interruptions
- Accuracy and sharp attention to detail
- Strong organizational skills
Preferred Skills:
- Previous medical front office experience
- Prior authorization experience
- Experience using AdvancedMD
Schedule:
- Monday - Thursday
- 9am - 4pm
- 12-1 lunch hour (unpaid)
Job Type: Part-time
Pay: $22.00 - $26.00 per hour
Expected hours: 24 – 28 per week
Benefits:
- 401(k) matching
- Health insurance
- On-site gym
- Paid time off
Work Location: In person
Salary : $22 - $26
