What are the responsibilities and job description for the HR Operations Manager, Full Time, Day Shift position at Summit Healthcare?
Job Summary
This role calls for a highly engaged, hands‑on HR leader who thrives in day‑to‑day operations while propelling strategic HR initiatives forward. As the Human Resources Operations Manager, you will champion and elevate HR processes across the organization to build a compliant, efficient, and well‑supported workforce. You will drive core HR operations, strengthen culture and engagement, and collaborate closely with leadership to ensure HR strategy directly supports exceptional, patient‑centered care.
Essential Functions
- Lead and develop a team of HR professionals.
- Oversee daily HR operations across departments (clinical and non-clinical staff)
- Oversee strategic retention planning for essential and high‑turnover roles
- Guide engagement initiatives that strengthen organizational culture
- Ensure compliance with healthcare regulations, labor laws, and accreditation standards
- Partner with Benefits and HRIS team members to ensure accuracy, efficiency, and data integrity
- Lead employee relations, including conflict resolution, coaching, and investigations.
- Lead policy development, revisions, and recommendations
- Support workforce planning, staffing models, and scheduling optimization
- Collaborate with the Executive Director of People & Culture to align HR strategy with patient care priorities.
- Partner with Talent Acquisition to understand talent pipelines and external partnerships
- Lead action planning with department leaders to advance culture and engagement initiatives.
- Perform other duties as assigned
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Other Duties
- Exhibit strong leadership, regulatory expertise, data‑driven decision‑making, effective communication, and the ability to perform successfully in fast‑paced, high‑pressure healthcare environments.
Abilities
- Must be able to read, write, understand, and speak English.
- Operational knowledge of equipment in the Human Resource Department (fax, printers, copy machine, phone systems, email, etc.)
- Proficiency in MS Office and Hospital Information Systems
- Service-oriented mindset with excellent customer service skills
- Strong written and verbal communication skills
- Solid computer skills
- Organizational skills for managing multiple tasks
- Ability to multitask efficiently
- Professional interpersonal skills for positive interactions
- Effective time management skills
- Strong critical thinking and judgment abilities
- Ability to prioritize work effectively
- Expertise in conflict resolution
- Proficient telephone etiquette
Physical Demands
Exerts up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of Sedentary work. Light work usually requires walking or standing to a significant degree. Worker is exposed to extensive computer work.
Required Education and Experience
- Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field required or equivalent experience.
-3 years of leadership or supervisory experience.
Preferred Education and Experience
-Master’s degree (MBA, MHA, or related discipline) preferred
-HR certifications (PHR, SPHR, SHRM‑CP, SHRM‑SCP) strongly preferred
OSHA Exposure Category:
Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues and are not a condition of employment.
This is a safety sensitive position.
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