What are the responsibilities and job description for the Medical Receptionist / Patient Care Coordinator position at Summit Chiropractic Center?
Summit Chiropractic Center | Essex Junction, VT
Pay: $22–$26 per hour, depending on experience
Job Type: Full-time, approximately 35–40 hours per week
Start Date: October/November 2026, or as soon as possible
About Us
Summit Chiropractic Center is a locally owned, family-oriented chiropractic practice in Essex Junction, Vermont. We're a friendly, patient-centered team dedicated to helping individuals and families feel their best.
We're looking for a warm, dependable, and highly organized Medical Receptionist / Patient Care Coordinator to join our team full-time. Our ideal candidate enjoys connecting with people, takes pride in their work, and is comfortable managing multiple responsibilities in a busy healthcare setting.
We're hoping to find someone who will become a valued, long-term member of our team!
Learn more about our practice at www.summitchiropracticvt.com.
Responsibilities
- Welcome patients and create a friendly, positive experience from the moment they arrive.
- Answer phone calls, respond to patient inquiries, and manage appointment scheduling.
- Coordinate patient check-in and check-out, collect payments, and maintain accurate patient accounts.
- Verify insurance benefits, submit and process claims, and accurately post insurance payments, including EOBs and ERAs.
- Monitor outstanding claims, follow up on denials or unpaid claims, and help resolve billing discrepancies.
- Maintain accurate patient records and financial information using our electronic health record system (ChiroTouch).
- Communicate schedule changes with providers and help keep daily office operations running smoothly.
- Maintain a clean, welcoming, and organized reception area.
- Protect patient confidentiality and follow office policies and procedures.
Qualifications
- Previous medical office, reception, or administrative experience preferred.
- Experience with medical insurance billing, payment posting, and claims processing strongly preferred.
- Excellent communication, customer service, and computer skills.
- Strong organizational skills and exceptional attention to detail.
- Ability to multitask, prioritize responsibilities, and work independently.
- Dependable, professional, and proactive, with a friendly, positive attitude.
Experience with ChiroTouch is a plus, but not required. Training will be provided on our office systems and procedures.
Schedule
- Full-time, approximately 35–40 hours per week
- Monday–Friday; no weekends
- Early morning shifts beginning at 7:00 AM multiple days per week
Benefits
- Paid vacation/PTO after six months of employment
- Paid sick time available after five months of employment
- 401(k) with employer matching after six months of employment
- Complimentary chiropractic care
- Weekends and major holidays off
- Consistent, full-time weekday schedule
- Friendly, supportive, family-oriented work environment
How to Apply
If you're friendly, organized, dependable, and enjoy helping people, we'd love to hear from you!
Please submit your resume through Indeed. We look forward to meeting you!
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 35.0 – 40.0 per week
Benefits:
- Paid time off
Application Question(s):
- Are you available to work shifts beginning at 7:00 AM?
- Are you available to work shifts ending at 5:30 PM?
Experience:
- Medical scheduling: 1 year (Preferred)
- Medical billing: 1 year (Preferred)
Work Location: In person
Salary : $22 - $26