Title Clerk - Receptionist

Job Overview
At Summit Auto Group, we are a used car dealership seeking an energetic and detail-oriented Title Clerk - Receptionist to join our dynamic team. This pivotal role combines front-desk reception duties with administrative responsibilities related to vehicle titles and dealership operations. As the first point of contact for visitors and clients, you will create a welcoming environment while efficiently managing title processing, inventory control, and customer service tasks. Your proactive communication skills and organizational expertise will drive smooth daily operations and enhance customer satisfaction.

Duties

• Greet visitors, clients, and vendors with professionalism and enthusiasm, ensuring a positive first impression.
• Answer incoming phone calls with excellent phone etiquette, directing inquiries to the appropriate departments.
• Manage title documentation, ensuring accuracy and compliance with legal requirements, including title transfers, registrations, and lien processing.
• Assist in retail sales activities by supporting sales management efforts and maintaining an organized sales pipeline.
• Support inventory management and control processes for vehicle parts and dealership assets.
• Handle cashiering duties related to customer payments, including processing transactions accurately using retail math principles.
• Maintain organized records of all title transactions, customer interactions, and administrative documents to ensure seamless operations.

Requirements

• Proven experience in dealership environments or automotive repair settings is highly preferred.
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus.
• Prior experience with retail sales, inventory management, or automotive titles is advantageous.
• Demonstrated proficiency in administrative tasks such as record keeping, filing, and data entry.
• Outbound sales experience or familiarity with sales pipeline management will be considered a plus.
• Exceptional customer service skills coupled with professional phone etiquette. Join us if you’re ready to bring your vibrant energy, sharp organizational skills, and passion for customer service to a role that’s vital to our dealership’s success!

Pay: $4,000.00 - $5,000.00 per month

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Vision insurance

Work Location: In person

Salary : $4,000 - $5,000