Barista

SMSC - Barista Job Description

Table of Contents

• Introduction: Every Cup Matters
• Guest Experience and Drink Craft
• Supporting the Team and the Floor
• Growth, Initiative, and Leadership
• What Success Looks Like
• Requirements and Qualifications

Introduction: Every Cup Matters

At Summer Moon SC, we build a consistent and compelling experience through strong leadership and everyday execution — creating the path toward a place people can trust, love, and return to.

As a barista, you are the face of that experience. You bring the energy, care, and speed that makes guests feel seen and valued. Whether you’re steaming milk, ringing up a regular, or resetting the bar during a rush — your presence and execution help define what Summer Moon is all about.

You are expected to live out our core values:

• We love people
• We think like owners
• We pursue excellence
• We serve fast, fresh, and friendly

• Guest Experience and Drink Craft

Baristas lead the Summer Moon experience through speed, warmth, and execution. You ensure every guest feels seen — and every drink is made right.

• Greet each guest with eye contact, energy, and a smile
• Ask for the guest’s name first and use it twice before entering it into the system
• Offer drink/pastry pairings to elevate the order experience
• Prepare all drinks within 3 minutes, following recipes precisely
• Tailor orders to guest preferences while upholding consistency
• Ring orders quickly and accurately, maintaining a clean register area

• Supporting the Team and the Floor

You are essential to the flow of the store. From helping your team to resetting your station, your actions reflect ownership and excellence.

• Jump in where needed — milk, register, bar, lobby, dishes
• Help reset between rushes and maintain pace across shifts
• Complete cleaning and stocking tasks without needing reminders
• Follow instructions from Shift Supervisors, Trainers, and leadership
• Communicate clearly, respond to feedback with action, and remain present

• Growth, Initiative, and Leadership

We grow by leading ourselves first. You show leadership by being consistent, coachable, and committed to the mission — not by your title.

• Take initiative when you see what needs to be done
• Seek feedback and apply it
• Ask questions when unsure, and show others what you’ve learned
• Express interest in future roles by first mastering your current one
• Lead by example — in pace, presence, and how you treat people

• What Success Looks Like

• Guests feel welcomed and known — not rushed
• Drinks are accurate, fast, and delivered with care
• The team operates smoothly because you're dependable
• You’re trusted to own your bar, prep station, and guest interactions with confidence
• You’re known for your attitude, execution, and love for people
• Requirements and Qualifications
• Brings warmth, patience, and a positive attitude to guests and teammates
• Takes initiative, notices what needs to be done, and follows through
• Makes every drink with care, receives feedback well, and holds the bar high
• Works with urgency without losing the personal touch
• Communicates clearly, supports the team, and grows from feedback

Bonus: Barista experience is a plus — but we’ll train the right person

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Application Question(s):

• What has your experience been like with Summer Moon?
• Have you worked in coffee before?
• What is your availability?
• If offered this position, when would you be able to start training?

Ability to Commute:

• Greenville, SC 29605 (Required)

Work Location: In person

Salary : $16 - $18