What are the responsibilities and job description for the Director of Quality position at Sumitomo Drive Technologies USA?
Purpose and Scope of Job:
Responsible for directing the Quality Control and Quality Assurance systems and activities throughout all SMA regions.
Essential Functions (other duties may be assigned):
• Guide the development and control of standard operating procedures (SOPs) and Quality Management System.
• Manage the change control system.
• Perform Quality Risk Assessments.
• Manage Supplier Quality performance and improvement.
• Manage Root Cause Analysis and Corrective actions.
• Manage the development and execution of Quality inspections and audits.
• Provide approval for final audit reports and follow-ups to open items discovered during audits.
• Create a culture that promotes problem solving and continuous improvement by providing guidance and direction.
• Provide direction for Customer warranties.
• Establish positive relationships with SMA Customers with the spirit of “Customer First” and “Unmatched Customer Experience”.
Minimum Qualifications:
• Bachelors Degree in Engineering, Technology, Mathematics, Business, or Science discipline.
• Ten (10) years of quality management experience in a manufacturing or industrial environment.
• LSS Black Belt Certification with practical experience with manufacturing processes, techniques, and continuous improvement methodologies (Six Sigma, ISO 9001, Lean Manufacturing, 8D Methodology, etc.).
• Excellent verbal and written communication skills.
• Demonstrated ability to create positive customer and supplier relationships.
• Strong problem solving and organization skills.
• Strong leadership skills, analytical and detail oriented, decisive, and possesses sound judgment.
• Ability to work in a team environment and be a participative team member.
• Any additional essential skills and/or knowledge as shown in the HRIS Career & Education > Skills section for incumbents holding this job title.
Work Conditions & Physical Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Must have the ability to sit for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer terminal/typewriter; to see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; ability to understand and follow oral and written instructions; physical agility to lift up to 50 pounds. The noise level in the work environment is usually very loud. This position is designated as safety- sensitive. (Referenced Document Number 218001, SMA’s Corporate Policies Procedure Manual, 33.0 Drug and Alcohol Use Policy).