Field Service Representative

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About The Role

Job Summary

Interpret drawings and advise purchaser regarding the sequence of steps in erection, installation, inspection, start-up, or repair of pumps. Explain features and components of products and the functions of those products, and constructively comment on work conditions, methods, and procedures at the jobsite.

Key Responsibilities

• Supervise/assist in troubleshooting of problems, installation, assembly or disassembly of pumps, and/or seals
• Travel to jobsites worldwide upon dispatching by Field Service Manager
• Responsible for completing and forwarding to corporate office all necessary paperwork for all jobs
• Inform closest Service Center of any potential sales activities while at site
• Supports, cooperates with, and participates in company-wide LEAN and EHS Management System which includes following all safety, health and environmental policies and procedures.
• Performs other duties as assigned
  
  

Qualifications / Requirements

• High School Diploma or equivalent
• Experience in pump factory or Service Center with skills in different work processes of pump manufacturing, assembly, or testing—Sulzer Apprenticeship Program meets these requirements
• Excellent written, verbal, negotiation, and listening skills
• Strong ability to utilize technical knowledge and analytical skills to resolve problems and customer complaints
• Excellent interpersonal skills
• Strong computer skills, with proficiency in latest “Microsoft” software. SAP and Gelco expense reporting a plus.
  
  

What we offer you

• 15 days of paid time off and 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym reimbursement
  
  

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.