What are the responsibilities and job description for the Nail Salon Front Desk Receptionist position at SugarNail Fashion Show LV?
Job Overview
A nail salon receptionist manages the front desk, handling client greetings, scheduling, phone calls, payments, and maintaining a tidy reception area, while also supporting technicians and promoting services/products to ensure smooth operations and excellent customer experience, acting as the first point of contact and administrative Client & Communication
- Greet & Welcome: Warmly greet clients, offer drinks, and direct them to stations.
- Manage Inquiries: Answer phone, email, and walk-in questions about services, prices, and availability.
- Schedule Appointments: Book, confirm, and reschedule appointments, managing the salon's calendar.
- Handle Complaints: Address customer concerns and feedback professionally.
Administrative & Financial
- Process Transactions: Handle payments (cash, credit, gift cards) and issue receipts.
- Manage Records: Update client files with contact info, services, and billing details.
- Inventory: Accept deliveries, track product levels, and restock shelves.
- Keep it Tidy: Maintain a clean, organized, and welcoming reception and waiting area.
Sales & Support
- Upsell & Promote: Inform clients about new services, discounts, products, and add-ons.
- Coordinate Staff: Communicate client needs and appointment status to nail technicians.
- Assist Staff: Help with cleaning, stocking, inventory, and other administrative tasks as needed.
Job Types: Full-time, Part-time, Temp-to-hire
Pay: $13.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $13 - $16