Front Office Administrative Assistant

Seeking a highly organized office administrative assistant to support daily office operations, e-commerce orders, shipping paperwork, product information, and retailer coordination.

Strong office computer skills and exceptional organizational ability are required. We will provide training on Shopify, FedEx, and UPS shipping systems, product setup, and retailer procedures. Previous ecommerce experience is helpful but not required.

Responsibilities

• Print, organize, and route shipping labels, packing slips, and order paperwork to our warehouse and production teams.
• Enter and update orders, product information, and shipping details accurately.
• Maintain organized digital files, spreadsheets, records, and task lists.
• Track deadlines, follow up on outstanding tasks, and communicate priorities.
• Assist with Shopify orders and product listings after training.
• Help prepare and proofread product descriptions and packaging copy.
• Assist with retailer paperwork, product submissions, purchase orders, and delivery updates.
• Handle routine emails and coordinate with internal teams and outside contacts.
• Provide general administrative support as needed.

Qualifications

• Strong office computer skills, including email, word processing, spreadsheets, and digital file management.
• Exceptional organization and attention to detail.
• Accurate typing and data entry skills.
• Ability to manage multiple tasks and keep paperwork and deadlines organized.
• Clear written and verbal communication.
• Dependability, initiative, and consistent follow-through.
• Willingness to learn new software and company procedures.
• Previous office or administrative experience preferred.
• Proficiency in spoken and written English is required to communicate with customers, retailers, and team members, read shipping instructions, and accurately prepare emails and product information.

Our Mission
At Sugar Plum, our mission is rooted in creativity, independence, and the spirit of a female owned business. We are devoted to enriching life’s meaningful moments with beautifully crafted, high quality products that are as safe as they are thoughtful. From employee recognition and client appreciation to weddings and other special occasions, our offerings are designed to leave a lasting impression.

Sugar Plum is defined by exceptional quality, attentive service, and an uncompromising commitment to product safety. This dedication has earned recognition in esteemed publications, including Women’s Day and Bridal Guide, with a recent feature on Martha Stewart Online.