What are the responsibilities and job description for the General Manager - NEW CONCEPT position at Sugar Mountain?
We’re launching a stand-up steak concept focused on speed, quality, and personality. Small footprint, tight menu, high standards. Our first location will debut on the Eastside. We plan to grow quickly!
The Role & Growth Plan
We’re looking for a hands-on General Manager – New Concept to oversee day-to-day operations and help establish the foundation for future locations. This role is designed to grow with the brand. Starting on the floor leading our first team and evolving into Director of Operations position as we scale. Join us at the beginning and help drive our success!
Responsibilities (Phase 1 – Single Location)
- Run all daily operations at our stand-up steak location
- Hire, train, and manage a small, high-performing team
- Coach and inspire team members, fostering a positive, inclusive, and accountable workplace culture
- Identify high-potential employees and mentor them into supervisory or management positions as part of a succession plan
- Ensure excellence in food quality, speed of service, and guest experience
- Oversee scheduling, labor, inventory, and ordering
- Maintain cleanliness, safety, and brand standards
- Represent the brand as the face of the shop
Responsibilities (Phase 2 – Brand Growth)
- Help develop SOPs, training systems, and operational playbooks
- Support new location openings and manager training
- Contribute to brand standards, culture, and guest experience
- Grow into a multi-unit or brand-level management role
Who You Are
- Hospitality operator who thrives in fast-paced, small teams
- Experienced in kitchen operations and comfortable working both back and front of house
- Comfortable being hands-on now and strategic later
- Strong leader who can coach, motivate, and set standards
- Excited by early-stage brands and building something from scratch
Compensation & Benefits
The starting salary range for this position is between $85,000 - $92,000 per year, plus an annual bonus plan. Actual compensation will be determined by skills, experience, and relevant education or training.
We offer medical, dental, vision and life insurance premiums, along with 15 days paid time-off, 9 paid holidays, and a 401(k) plan with a company match. Employees enjoy a 35% employee discount at Sugar Mountain locations.
Commitment to Our Communities
Sugar Mountain has created the Beecher's Foundation, a non-profit funded by a portion of sales from companies under the Sugar Mountain umbrella. Aimed at educating people about the prevalence of food additives and their possible health risks, the Foundation is about giving people the tools they need to make healthy eating choices for life.
We are committed to fostering a workplace where individuals of all cultures, genders, ages, sexual orientations, and abilities feel valued, respected, and empowered. Our goal is to build a team that reflects the diversity of the communities we serve and creates an environment where everyone belongs.
Sugar Mountain is a tobacco- free company.
Salary : $85 - $92