What are the responsibilities and job description for the Village Services Steward position at SUGAR BOWL RESORT?
Sugar Bowl Resort is seeking friendly, reliable, and service-driven Village Services Stewards to support our unique snowbound community. This role is ideal for those who enjoy working outdoors, delivering exceptional guest service, and being part of a tight-knit mountain team. As a Village Services Steward, you’ll be the go-to support for Sugar Bowl Homeowners. From over-the-snow transportation to property assistance and concierge deliveries, this is a highly visible role that requires professionalism, physical ability, and a strong customer-first mindset. Open to yr-round or seasonal schedules.
What you will do
- Provide over-the-snow transportation (via snowmobile or Ranger) for Homeowners and guests, including luggage and gear handling.
- Offer exceptional guest services to all Homeowners, ensuring a luxury guest experience.
- Perform snow removal using shovels and snow blowers.
- Maintain cleanliness of public areas throughout the Village.
- Manage trash and recycling transport using over-the-snow vehicles.
- Deliver packages, groceries, and supplies to Homeowner residences.
- Communicate professionally and efficiently with the Village Services and Concierge teams.
- Adhere to safety protocols and resort policies at all times.
Training is provided for all over-the-snow vehicle operation.
Who you are
- Strong customer service and communication skills
- Ability to lift and carry up to 50 lbs
- Comfortable working in extreme winter weather conditions
- Ability to remain calm under pressure and handle time-sensitive requests
- Valid driver’s license preferred
- Previous experience operating snowmobiles or utility vehicles is a plus, but not required
- Clear driving record
- Must provide valid USA work authorization , no visa sponsorship available.
Winter Benefits
- Employer sponsored 401k plan after 1000hrs (and 1-yr)
- Paid sick time
- Excellent professional and training development
- Free ski and tubing passes for employees
- Free ski passes for dependents
- 50% off food at our cafeterias
- Free group ski and snowboard lessons for employees
- Employee discounted lift tickets for family and friends
- Lift ticket discounts at tons of resorts including 24 destinations thanks to the Mountain Collective
- Hotel discounts
- Employee ski reciprocal programs
Sugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.