What are the responsibilities and job description for the Network Administrator position at Suffolk Credit Union?
At Suffolk Credit Union, we empower our members and strengthen our community by promoting financial wellness, transparency, and respect. We offer a competitive base salary plus an annual bonus opportunity of up to 15%, based on company performance and achievement of sales goals. Join us to enjoy comprehensive benefits, including health plans, 401(k) matching, and support for work-life balance, along with employee engagement activities and opportunities for community involvement.
Role Overview: The Network Administrator assists the Senior Network/Systems Administrator in managing and maintaining the Microsoft, VMware and Cisco local area network and telephony system infrastructures at Suffolk Credit Union. Provides computer systems support for users.
Responsibilities
Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.
Compensation for employees is generally offered within the range of the minimum to midpoint of the posted salary scale, based on qualifications, internal pay equity, and the budget for the position. This compensation range adheres to state-specific regulations. The determination of your actual pay rate may take into consideration factors such as your skills, years of experience, and other pertinent qualifications.
Role Overview: The Network Administrator assists the Senior Network/Systems Administrator in managing and maintaining the Microsoft, VMware and Cisco local area network and telephony system infrastructures at Suffolk Credit Union. Provides computer systems support for users.
Responsibilities
- Administrates and maintains user accounts and information for computer system
- Administrates network access permissions by creating, changing and deleting requested user accounts
- Maintains and creates system images for workstation set-ups
- Installs and configures workstations
- Installs and maintains desktop software on workstations
- Provides all levels of help desk support to user by troubleshooting, diagnosing and repairing computer equipment, software, and peripheral equipment
- Makes recommendations when equipment or software needs to be replaced
- Collaborates with the Senior Network/Systems Engineeer to plan moves, adds and changes to phone system and computer systems
- Alternates as a contact for vendors in regards to computer and software purchases
- Backs up other departmental staff as necessary
- Achieves a minimum of "Satisfactory" rating on internal audits and examinations
- Accomplishes the credit union's mission by completing relevant duties as needed when requested by management or other staff members
- Knowledge of information technology operations and systems
- General understanding of network infrastructures, including those in physical and virtualized environments
- Knowledge of Voice-over-IP telephony
- Knowledge of desktop operating systems and workstation hardware
- Knowledge of computer system help desk protocols
- Familiarity with server room operations and safety protocols
- Knowledge of credit union products, services, policies, regulations and procedures
- Basic software skills, such as Microsoft Office
- Intermediate mathematical skills
- Ability to handle multiple and complex deadlines
- Ability to express oneself clearly and articulately both orally and in writing
- Ability to make decisions and take initiative in problem resolution
- Ability to exercise tact and responsibility with handling confidential information
- Ability to work with general supervision of daily activities
Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.
Compensation for employees is generally offered within the range of the minimum to midpoint of the posted salary scale, based on qualifications, internal pay equity, and the budget for the position. This compensation range adheres to state-specific regulations. The determination of your actual pay rate may take into consideration factors such as your skills, years of experience, and other pertinent qualifications.